Just thinking and another option which would not be expensive would be to send them signed for, at least then the postie would have to knock so at least that would give an idea of where they are being broken, personally I think that a lot of it is the sorting offices before it even gets to our postie. Anyway just a thought.

My replacement 3rd issue arrived this morning, all okay, thanks de-agostini. Lets hope they sort it out soon, even my postman who I forewarned about it said that any parcels going into a sorting office and going down shoots and into bins with other parcels, so I really cant see any other option than to use cardboard boxes.

I take it Trev from the fact that you have part 5 that every subscriber gets parts at different times, sorry to hear you had broken parts. I will have to email c/s about my replacement part 4 because I haven't heard anything since my initial pc generated reply telling me my email had been received and that was on Dec 11th. Andy

To be honest Trev anything would have to be better than what they are currently doing, even the polythene bags that the parts are in seem way too small, they will certainly have to do something soon or they are going to lose all trust in their reliability. You shouldn't have to pay £28.00 per month Trev and then have to repair broken parts, looking at your build you look to be a very good and knowledgeable builder who is very proficient and able to do these repairs but unfortunately not all are as good as you including myself. Heres hoping.

Hi Andy,
Thank you for your comments.
Trev.

That's great Tomick, hopefully that will sort everything out, great to hear, now I can just concentrate on getting started know I can probably finsh, thanks De-Agonstini for listening to subscribers.