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 Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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So still no word from admin then eh........
just a quick note of clarification in regards to whats supplied and what we'll have to purchase extra in the series will help ease things a bit and people will then know what to expect and be able make there own minds up in regards to whether they wish to continue with the series or not.
Phil.
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Well Lonestar Spirit!  So you say that, "The same applies when you buy a car, the extras cost!!!" OK!When you buy a car and ask what the extra's are and how much! your told aren't you Lonestar!, but ask custumer services and they can't tell you any details. All the extra's should have been listed a the start with Price TBA next to them. Adding greater detail's to a model like pudding is the modeler responsibility and we got a free binder which told us these would cost us, but the model was shown in the TV advertisements and the Video in part 1 with the copper hull. Other kits have the copper plates included. The tool kit isn't the best but, it help you get started which is why DeAGOSTINI gave us it, FREE! and until you can get better tools for the job at least you can get on. If we were given the plans and list of parts at the start we wouldn't be asking admin to clarify what was in the partwork would we?. Even if it was put onto the forum to save on printing cost and you could download the PDF files this would help!. All we what is to know how much the extra's are!. So Lonestar is it greed to ask how much! I plan to send much more than £700+ by the time it's finished more like £1400-£1500 for the partwork, extra's, the cost of give the model greater detail, display case and not forgetting tools. The kit is only the start!, some people have complained!, it true but on the whole most people have used the forum to help other's! just look at Mike Turpin, Capt Stedders and Zeptrader to name some. Well I've had my MOAN Lonestar Sprirt and all that left to say is GOODBYE!
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 Rank: Semi-Pro Level 1 Groups: Registered
Joined: 24/03/2010 Posts: 57 Points: 179 Location: bedford uk
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on the back of "son of bulwarks" reply, if i buy a car and ask the saleman what i am getting as standard and he tells me,leather seats,airbags,parking sensors and so on that is what i expect to get. i belive further back on this thread someone showed a link to an admins post of what the kit would include and it clearly listed copper plating....so is that greed to expect what we have been told we will get?
i also have to add that i have opened every magazine turned to the build instructions read them and put the magazine away without reading further. i am a model builder i have to say that the history of ship building doesnt interest me that much im buying the magazine for the model build not the history of ship building.
the forum is great and gives me lots of hint and tips as a 1st time wooden ship builder, but i have to say if this site was not running there are other sites and i am sure a specific forum would have appeared had this one not been here.
hope i have not upset anyone by my comments and thanks all for you hints and tips, i might even start to build the model soon
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Rank: Pro  Groups: Registered
Joined: 30/03/2010 Posts: 285 Points: 880 Location: Belton, Norfolk
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In the words of Harry Hill  "There's only one way to sort this out  ...................................... FIGHT In the red corner weighing in at ..... a lot....... HMS Victory And in the blue corner............... Whoever fancies their chances 
I wish I were a glow worm,
A glow worm's never glum,
'Cause how can you be grumpy?
When the sun shines out ya bum!!
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Rank: Pro    Groups: Registered
Joined: 20/03/2010 Posts: 498 Points: 1,522 Location: South Wales
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£10 on the Victory please It's stood allot longet than some pmsl! Anyway, all I'm saying is, if you dont like what your getting from DeAgostini, go and buy an off the shelf kit! and leave us who think the DeAgostini publication is a great way to build HMS Victory alone in peace, without the constant moaning about every little detail!  Ship Builds on the go
Yamato - DeAgostini Subscription - Highly Recommend This Model
AKAGI - DeAgostini Subscription - Highly Recommend This Model
RMS Titanic Lifeboat (Kind Gift from DeAgostini Crew)
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 Rank: Vice-Master  Groups: Registered
Joined: 13/10/2011 Posts: 851 Points: 2,628 Location: Leeds, Yorkshire
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Admin
It is now two days since I asked for clarification on the apparent contradiction between Issue 15 and the statements made back in March.
Namely:
2. We are offering the copper plating for the hull which is not available in the base kit
8. ... you can choose to add a copper bottom ...
To clarify this I asked: Perhaps Admin could clarify for me.
Will there be an option to copper clad the Victory and will the cladding be supplied as part of one of the issues?
The reply was : Yes, we will be showing you how to add the copper bottom to Victory if you choose (it is an option, you may prefer to leave as wood finish). We will supply the necessary material.
The key point is your affirmative reply to my specific question about supplying the copper as part of one of the issues. I interpret that to say that the copper will be included at no additional cost, in order to achieve the finish shown in the video on your website.
It was on the basis of this that I decided that I was getting value for money with the value-added features and decided to stay with my subscription.
I would have hoped that by now I would have had at least the courtesy of a reply from you, Admin
Mike T
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Rank: Vice-Master Groups: Registered
Joined: 13/10/2011 Posts: 851 Points: 2,628 Location: Leeds, Yorkshire
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I don't want this post to degenerate into a slanging match between members. Lonestar talks about constant moaning. I agree there are some who have voiced a lot of concerns from time to time, some more serious, others which might be taken with a pinch of salt.
However it is important to differentiate between 'moaning' and legitimate discussion concerning how we can improve our models if we so wish. Capt Stedders latest additions to his launch such as the rope barrel and axe etc are superb examples and I'm sure that none of us would seriously criticise the kit for not including these. Neither am I complaining about changing the anchor for the launch, that is my choice. There are obviously limits to which the kit designers can go within a price.
Speaking personally I am pleased with what I have received so far and absolutely enjoying the discussions about making improvements. It might sound soft but being part of the forum community has made a huge difference to my life since March and hugely developed my interest in modelling and changed the level to which I want to go.
The single issue which I am asking about is fundamental to my decision to commit to this investment and I think we are all owed an explanation. Depending upon what Admin says I will have to decide my next line of action but I have no intention at the moment not to complete this kit.
Unlike Jamie, I do not want a fight, this is not a trivial enquiry and I want a satisfactory reply.
I hope others on this post will understand and let's see what Admin says...
Mike T
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Rank: Vice-Master    Groups: Registered
Joined: 23/03/2010 Posts: 507 Points: 1,571
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I totally agree Mike, round of applause please.
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Rank: Pro  Groups: Registered
Joined: 06/05/2010 Posts: 233 Points: 708 Location: Leigh on Sea
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Your views have my support Mike,I have learnt much from those willing to share their knowledge ,and I thank them for it....in my opinion my DeAg. experience has been less than positive ,when required I have contacted them to try and resolve issues this has been done with differing degrees of success ..I also use this forum to keep up to date with issues and if I find reason to comment Then I Will. H.M.S Victory
H.M.S Victory X Section
H.M.S Surprise under the bench
D-51
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Rank: Pro  Groups: Registered
Joined: 02/04/2010 Posts: 491 Points: 1,460 Location: Poole
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I agree that a straightforward explanation of what gives with the plating would be nice. I guess that meetings have to be held, followed by a higher level meeting before the agreed upon response can be made by an underling. Release the underling! Schnellboots on back burner
Tools.
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Rank: Pro   Groups: Registered
Joined: 17/03/2010 Posts: 215 Points: 617 Location: Blackburn
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Agreed, time admin stepped up and gave a straight answer
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Rank: Pro Groups: Registered
Joined: 20/03/2010 Posts: 498 Points: 1,522 Location: South Wales
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Mike Turpin wrote:I don't want this post to degenerate into a slanging match between members. Lonestar talks about constant moaning. I agree there are some who have voiced a lot of concerns from time to time, some more serious, others which might be taken with a pinch of salt.
However it is important to differentiate between 'moaning' and legitimate discussion concerning how we can improve our models if we so wish. Capt Stedders latest additions to his launch such as the rope barrel and axe etc are superb examples and I'm sure that none of us would seriously criticise the kit for not including these. Neither am I complaining about changing the anchor for the launch, that is my choice. There are obviously limits to which the kit designers can go within a price.
Speaking personally I am pleased with what I have received so far and absolutely enjoying the discussions about making improvements. It might sound soft but being part of the forum community has made a huge difference to my life since March and hugely developed my interest in modelling and changed the level to which I want to go.
The single issue which I am asking about is fundamental to my decision to commit to this investment and I think we are all owed an explanation. Depending upon what Admin says I will have to decide my next line of action but I have no intention at the moment not to complete this kit.
Unlike Jamie, I do not want a fight, this is not a trivial enquiry and I want a satisfactory reply.
I hope others on this post will understand and let's see what Admin says...
Mike T
Superb response  and a mature one too! I didn't come here for an argument, but this forum is a great resource of inspirational ideas and information, for new and old to the hobby of ship building, but over the last few weeks there have been allot of moan posts that I feel have spoiled the flow of the forum. I'm not against genuine complaints but feel these complaints could be better dealt with in E-Mails and PM's but I cannot help but notice there are a few others here from other forums who seem to enjoy running the quality of this model down, and any little detail that makes DeAgostini look bad or make us question why we started with the Victory, do I mind if we have to purchase any extras? NO I have always purchased extras with all of my models, adding the extra detail is apart of the hobby itself! I agree if you have broken parts, missing parts, an order that you have not received, or something in the magazine that doesn't appear to be right, you should enquire about it, but I believe that this should be done in E-mails, phone or PM's, I dont think creating new threads on a daily basis with moans and groans are doing this forum any good, it also makes the site look bad to any new comers, who might be put off the idea of joining in and subscribing? I might be wrong, but if I was considering subscribing and came here for a look, reading some of the posts would put me well off from taking the plunge, when personally I like what were getting from DeAgostini, I love the information and build details in the magazine, I find myself getting excited when I see that my issues have been sent out to me, but the way were going with all this negativity, I fear DeAgostini may turn around and say it's just not worth it? but the other thing is this, with all the complaints, and negative posts, would you want to come here as an Admin and try to keep people happy? that is a job I would definitely not want, not right now anyway. Anyway, I have had my say, and if any of you dont like it or wish to reply with threats, Knock yourself out!!! I for one am enjoying the build and publication, also the great ideas and information that some of our fantastic members are sharing with us. Ship Builds on the go
Yamato - DeAgostini Subscription - Highly Recommend This Model
AKAGI - DeAgostini Subscription - Highly Recommend This Model
RMS Titanic Lifeboat (Kind Gift from DeAgostini Crew)
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Rank: Pro Groups: Registered
Joined: 30/03/2010 Posts: 285 Points: 880 Location: Belton, Norfolk
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Mike Turpin wrote:
Unlike Jamie, I do not want a fight, this is not a trivial enquiry and I want a satisfactory reply.
I hope others on this post will understand and let's see what Admin says...
Mike T
Mike my comment above was obviously a futile attempt at diffusing a situation, with humour, that seems to be getting out of control with members starting to get on each others nerves. It seems you have a bee in your bonnet about this and are getting really annoyed when others chip in with their comments that you don't agree with. Well that's just life. We are all perfectly within our rights to express our opinions as you have on numerous occassions within different threads. The fact is, if you have a problem with DeAg, and this is directed at everyone, you should contact them directly via phone or email, if you really feel the need to do it through this forum then there is a totally seperate section for contacting customer service and it is not in the 'General Discussion' section where it is becoming a daily event of one moan or another. You never know they might even answer quicker. Come on guys this forum is heading down the pan, in my opinion. The forum is here for us to discuss the various facets of building HMS Victory and other members builds and enjoying receiving, as well as giving, advice to help each other through this mammoth task and not a place where we can wind each other up. I agree with Lonestar Spirit, as far as newbies not wanting to join in or join up because of all the negativity that keeps rearing it's ugly head from time to time and I'm sure I'm not the only one that feels that I've almost had enough of it myself to the point where I'm all but ready to throw the towel in with this forum and let you all get on with it as it's just not worth the hassle of trawling through everything just to pickout the good bits. Is it to much to ask that we all play nicely? (my humour again). Before I end this can I just make it clear that I'm not having a go at you Mike, far from it, I agree that these things do need clarifying, all I'm saying is we all have our own opinions but it's hard to get them across in black and white and I'm sure there would be no confusion if we were all sat face to face discussing things. Here ends my rant...........for now anyway(sorry humour getting the better of me again)
I wish I were a glow worm,
A glow worm's never glum,
'Cause how can you be grumpy?
When the sun shines out ya bum!!
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Rank: Pro  Groups: Registered
Joined: 22/03/2010 Posts: 369 Points: 1,150 Location: Broadstairs
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Jamie wrote:Mike Turpin wrote:
Unlike Jamie, I do not want a fight, this is not a trivial enquiry and I want a satisfactory reply.
I hope others on this post will understand and let's see what Admin says...
Mike T
Mike my comment above was obviously a futile attempt at diffusing a situation, with humour, that seems to be getting out of control with members starting to get on each others nerves. It seems you have a bee in your bonnet about this and are getting really annoyed when others chip in with their comments that you don't agree with. Well that's just life. We are all perfectly within our rights to express our opinions as you have on numerous occassions within different threads. The fact is, if you have a problem with DeAg, and this is directed at everyone, you should contact them directly via phone or email, if you really feel the need to do it through this forum then there is a totally seperate section for contacting customer service and it is not in the 'General Discussion' section where it is becoming a daily event of one moan or another. You never know they might even answer quicker. Come on guys this forum is heading down the pan, in my opinion. The forum is here for us to discuss the various facets of building HMS Victory and other members builds and enjoying receiving, as well as giving, advice to help each other through this mammoth task and not a place where we can wind each other up. I agree with Lonestar Spirit, as far as newbies not wanting to join in or join up because of all the negativity that keeps rearing it's ugly head from time to time and I'm sure I'm not the only one that feels that I've almost had enough of it myself to the point where I'm all but ready to throw the towel in with this forum and let you all get on with it as it's just not worth the hassle of trawling through everything just to pickout the good bits. Is it to much to ask that we all play nicely? (my humour again). Before I end this can I just make it clear that I'm not having a go at you Mike, far from it, I agree that these things do need clarifying, all I'm saying is we all have our own opinions but it's hard to get them across in black and white and I'm sure there would be no confusion if we were all sat face to face discussing things. Here ends my rant...........for now anyway(sorry humour getting the better of me again) Totally agree with everything you have said Jamie, members should use the proper channels to either question or complain to DeAgostni or Admin. TIS
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Rank: Pro Groups: Registered
Joined: 02/04/2010 Posts: 491 Points: 1,460 Location: Poole
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Rank: Vice-Master Groups: Registered
Joined: 13/10/2011 Posts: 851 Points: 2,628 Location: Leeds, Yorkshire
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Thank you Magpie for your helpful reply, let's hope one way or the other we get some answers to my question.
The reason this post is in the general discussion is because as yet there is nothing to complain about, other than perhaps the time it is taking to get an acknowledgement, all I asked at the beginning of the post was for some clarification on a specific topic which could affect my build and others. This mightr have been cleared up three days ago.
Mike T
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Rank: Pro  Groups: Registered
Joined: 20/03/2010 Posts: 462 Points: 1,299 Location: Tortuga !
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Hi Mike, As I have said before, Its about time ADMIN had it own section in this forum, namely "ASK ADMIN!" Then any questions for him can go into that section, It would be a lot easier. I personally will be going for the copper bottom which I believe at the start it was stated it would be an option!, Im just going to use good old copper tape when I get to that stage. EDIT :::: Just found this! http://forum.model-space...t.aspx?g=posts&t=94 WHAT DO DO IF YOU HAVE A QUESTION FOR ADMIN! Happy Building, Russ On the workbench: My Victory Build Diary - Victory Cross Section Build Diary - Black Pearl Build DiaryUnder the Bench: Millenium Falcon, Black Pearl x 2, Coral Victory Cross Section, De Lorean
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Rank: Pro Groups: Registered
Joined: 30/03/2010 Posts: 285 Points: 880 Location: Belton, Norfolk
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Either way Mike it should have been in the customer services section and not here!! And Russ there has always been a section for customer services. FAQ's and Customer Services
I wish I were a glow worm,
A glow worm's never glum,
'Cause how can you be grumpy?
When the sun shines out ya bum!!
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