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Missing Parts Options
Raven
#1 Posted : 18 January 2014 01:59:40

Rank: Beginner Level 3

Groups: Registered

Joined: 01/10/2013
Posts: 28
Points: 74
Location: Ilford
Has anyone else had any problems with missing or duplicate parts with any of the issues.

I was just test fitting the parts from Packet 17 and noticed that 1 of the wing ribs seemed an odd length.

upon further investigation I noticed that I got 2x rib 16 in packet 14 and no Rib 7

I have emailed CS to get a replacement part, just wondered how common a problem this was with other builders?

Raven(Colin)
Building: DeAgostini Spitfire V5b, HMS Victory & Cross section, Hachette Black Pearl
In the Stash: Fine Molds 1:72 Millenium Falcon, Trumpeter 1:16 King Tiger
Completed: Eaglemoss 007 Aston Martin DB5, Dragon 1:9 The Avengers Iron Man Mark VII
arpurchase
#2 Posted : 18 January 2014 02:29:08

Rank: Super-Elite

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Joined: 27/09/2011
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BigGrin Hi Raven
Sorry to hear you had missing or duplicate parts but as im sure you can understand that each part work has several thousands of each issue and where quality control is usualy at its upmost to provide the correct amount of parts in each one there is ocasionaly the odd hickup.
I myself have had the same thing happen but a call to C/S as you have already done will bring a replacment and I do understand its frustrating to have to wait.
By the way have you thought about putting up a build diary as im sure the members would be interested
regards
AndyCool
Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .

andysod
#3 Posted : 20 January 2014 11:43:52

Rank: Semi-Pro Level 1

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Joined: 03/09/2013
Posts: 68
Points: 154
Location: bath uk
After reading your post Colin I thought I would go through my 5 issues to check each part as I haven't started the build yet and only really checked for damage, anyway happy to say all parts checked out perfect, one small snag in issue 5 that I previously missed was the tubing, it was flattened for about half the length but I have already emailed C/S for a replacement so all in all very happy with my bits. Hoping to start build when I receive issue 6, just getting all the bits and pieces together tool wise. Hopefully will do a build diary. Andy
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