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Incorect bearings Options
CacoDeamon
#1 Posted : 14 March 2014 06:11:05

Rank: Newbie

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Joined: 14/03/2014
Posts: 4
Points: 12
Location: melbourne
Received issue 39, contained a 8x14x4mm bearing, not the 10x15x4mm that was required.
Ordered a re-issue, this also contained a 8x14x4mm bearing.
Contacted Bisset magazine they said they would take it up with the supplier.
Received next shipment, no replacement bearing so called them up to see what was going on.
They tell me DeAgostini have track tested the model with the wrong parts and works fine... seriously XXX part physically does not fit, got correct bearing in issue 37, so why try tell me a bunch of lies.
What is going on? I did get correct size bearings in issue 45 though!Confused
Should also add that the bearings in issues 24 & 28 should also have a slightly lager outer diameter as they only sit loosely in front wheel rims.
No bearing insertion tool required as they free to fall out of the wheel rim. OD bearing = 11.95 mm , ID rim = 12.00 mm
Tomick
#2 Posted : 14 March 2014 09:05:39

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Posts: 48,827
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There appears to be a small number of wrongly packaged bearings for issue 39. Simply ask your supplier to send you another replacement.

Also, can you refrain from using such language on this forum even in it abreviated form.

Thankyou
CacoDeamon
#3 Posted : 14 March 2014 10:26:04

Rank: Newbie

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Joined: 14/03/2014
Posts: 4
Points: 12
Location: melbourne
I did contact them again for a second re-issue.
This is when I was told "Just use the wrong ones, they have been track tested and work fine. They may be a bit loose but you will receive tighter ones in a later issue."
The bearing is too small to fit onto diff case cap.
They said they would contact you but no mention of sending another re-issue.
Apologies for the abbreviated language, just don't understand why such a blatant lie was being told.

Tomick
#4 Posted : 14 March 2014 10:33:41

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It can be frustrating when someone does not fully understand what your trying to convey.
Ask for another pack 39 and hopefully all should be okay.
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