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 Rank: Beginner Level 1 Groups: Registered
Joined: 14/02/2014 Posts: 6 Points: 18 Location: Central Coast NSW
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Has anyone else with recent Australian issues 44-47 encountered concerns assembling the left rear hub carrier with bearings? I found the bearings to be a very tight interference fit in the hub to the point that deformation in the hub plastic is evident after being squarely pressed in. I also note that there is substantial play inside the bearing to the issue 46 left rear wheel shaft unlike the neat fit visible in the issue assembly pictures as well as the pictures in post #6 here . Could it be possible that the incorrect bearings have been supplied in issue 45?
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 Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Can you post up a photo of your hub carrier and bearing and also provide the overall diameter size and inside hole size of your hub bearings.
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Rank: Beginner Level 1 Groups: Registered
Joined: 14/02/2014 Posts: 6 Points: 18 Location: Central Coast NSW
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The inside diameter of the bearing is ~10mm and outside diameter is ~15mm The diameter of the shaft is ~8mm I've since noted the materials list on page 11 of the issue indicates the bearing should be 8x14x4mm which explains the tight outer and loose inner fit rb7coastie attached the following image(s):
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Definately an incorrect bearing size you have there, presumably both bearings you have are of the same size and did they come from the sealed parts pack?
They should certainly be 8x14x4mm
You need to contact customer services for a replacement parts set. In the meantime I'll pass the info to onto the packager, though at this stage we unaware of anyone else having reported the same finding.
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Rank: Beginner Level 1 Groups: Registered
Joined: 14/02/2014 Posts: 6 Points: 18 Location: Central Coast NSW
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Tomick wrote:Definately an incorrect bearing size you have there, preumably both bearings you have are of the same size and did they come from the sealed parts pack?
Yes they are a matched pair and came from the sealed parts pack with the issue. I'll be in touch with the local distributor on Monday Thanks for your assistance.
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 Rank: Newbie Groups: Registered
Joined: 03/04/2013 Posts: 3 Points: 9 Location: sydney
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Hi,
I have had the same issue with part 45 i even tried to widen the plastic around the hole but after filing a lot of plastic away I found the bearing still would not fir.
I have sent an email to Bissett Magazine this morning and waiting for a reply
regards
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Rank: Beginner Level 3   Groups: Registered
Joined: 17/02/2012 Posts: 24 Points: 72 Location: Brisbane
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Hello All I am helping my son build the RB7 and have the same problem with issue 45. bearing measures 14.91mm and hub is only 14mm. it will not go. Tried press etc. and wants to cut the plastic hub. I am in Brisbane, sent away email tonight to customer service, awaiting reply. Regards
Kevin A (aka mrchips)
Builds
HMS Bark Endeavour Completed
HMS Victory Completed
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 Rank: Amateur Level 1  Groups: Registered
Joined: 29/04/2013 Posts: 31 Points: 96 Location: Perth Australia
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I hope when my bits arrive later this week I don't have this problem
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Rank: Beginner Level 2  Groups: Registered
Joined: 01/05/2013 Posts: 17 Points: 41 Location: Brisbane, AUSTRALIA
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Hi Guys
I too have found the wrong size bearings in issue 45, 15x10x4mm
not 14x8x4mm as stated in issue 45.
Have sent customer service (Bissett)an Email requesting replacement parts, as yet no reply. I hope that there are not too many bearings in the build as they have not got it right yet.
you think that customer service would reflect Customer outlay
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Rank: Amateur Level 1 Groups: Registered
Joined: 29/04/2013 Posts: 31 Points: 96 Location: Perth Australia
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So glad both mine are the correct size
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Rank: Beginner Level 1  Groups: Registered
Joined: 24/05/2013 Posts: 7 Points: 14 Location: Australia GC
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Just got issue 45 then and checked the bearings and they fit perfectly thank god.
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Rank: Pro  Groups: Registered
Joined: 30/04/2013 Posts: 105 Points: 301 Location: Perth
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Got my issues today (issue41-46), I will check it out over the weekend.
Hoping I don't have the faulty issue.
Great place this forum.
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Rank: Beginner Level 3 Groups: Registered
Joined: 21/06/2013 Posts: 23 Points: 62 Location: perth
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It must be an east coast thing. I find it easier calling bisset. Ive had 3 replacememts so far for different issues and theyve been sent out within 2 weeks
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Rank: Beginner Level 3 Groups: Registered
Joined: 03/11/2013 Posts: 26 Points: 77 Location: Melbourne
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I got this problem I rang them and I will get another issue :) lucky my dad had a spare from the news agency so I used that for the time being :) OzzyDevil
Paul
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Rank: Beginner Level 3 Groups: Registered
Joined: 17/02/2012 Posts: 24 Points: 72 Location: Brisbane
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Just received next four issue and no replacement for issue 45 after one month... fell very let down on service Regards
Kevin A (aka mrchips)
Builds
HMS Bark Endeavour Completed
HMS Victory Completed
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Rank: Beginner Level 2 Groups: Registered
Joined: 01/05/2013 Posts: 17 Points: 41 Location: Brisbane, AUSTRALIA
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Im In the same boat mrchips
ridiculous to still be waiting after reporting the problem over a month ago and still no reply from customer service,you would think that the customer service would reflect the customer outlay but it seems not to be the case.
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Rank: Beginner Level 1 Groups: Registered
Joined: 14/02/2014 Posts: 6 Points: 18 Location: Central Coast NSW
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I received a call early this week from customer service confirming the required parts and was advised that they would be sent out in the next batch of reorders within the next 28 days.
Issue 50 also arrived earlier this week which is the opposite side's rear hub carrier assembly and it included the correct bearings this time.
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Rank: Newbie Groups: Registered
Joined: 21/03/2014 Posts: 1 Points: 3 Location: western australia
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G'day, yep i have just sat down for a build sesion the bearings supplied in issue 45 are too large. I have copared these with issue 50 which are smaller and fit perfectly. the bearings supplied in 45 are definatly incorrect, i don't know were i go from here hopefully it will be rectified asap, cant move on without them.
cheers
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Rank: Pro Groups: Registered
Joined: 30/04/2013 Posts: 105 Points: 301 Location: Perth
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Yep same same here....
Delivery came this morning
Had a quick look and bam.... Issue 45 bearings wrong size
Gutted! Will get on the horn Monday and get some replacements in.
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Rank: Beginner Level 2 Groups: Registered
Joined: 01/05/2013 Posts: 17 Points: 41 Location: Brisbane, AUSTRALIA
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Rang Bissett customer service again, and advised me they will re issue, issue 50 again as they have the right size bearings
Go figure??
Hope there are not a lot of bearings in this subscription
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