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 Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Why oh why is it so difficult to get in touch with De Agostini?
My son has seen a model he'd like , and I have a query about buying another myself .
So who to contact ?
I could list all of the addresses that may be appropriate , but will not bore you .
Suffice it to say that out of the 14 possibilities , not one recognised either of the two passwords that I am forced to use.
Why two passwords ?
Because De Agostini don't want to know about Model Space ?
I cannot in all conscience recommend the model to anyone given the frustration of finding a way through the maze of addresses .
Here are my queries .
1) How do I go about getting a second D51 without causing problems with my
current subscription ?
2) How can we get a subscription to the widely advertised Millenium Falcon
model which is not shown as being available via the webshop ?
Mike
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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HA!!!!
I just received a reply to an email I sent asking how to contact .
It told me to contact the address that I couldn't contact .
Brilliant or what ?
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 Rank: Super-Elite        Groups: Registered
Joined: 30/01/2013 Posts: 4,604 Points: 13,607 Location: Monmouthshire UK
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Hi Mike You say you have tried many addresses but have you tried to speak to Customer services - Tel - 0845 1489 251 I'm sure they will be able to answer your questions and get this sorted for you. Regards Steve
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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At this stage the Falcon is only available in a limited area and online.
http://www.buildmillenniumfalcon.com/
For all ModelSpace account/product queries the contact number is 0845 1489 250/251
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