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 Rank: Amateur Level 1 Groups: Registered
Joined: 14/04/2011 Posts: 39 Points: 110 Location: Milton Keynes
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Just checked my subscription page, looks like Pack 4 is on its way. Mine being despatched tomorrow.  Cheers Andrew
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 Rank: Master     Groups: Registered
Joined: 26/04/2014 Posts: 1,295 Points: 3,791 Location: Essex
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Same here but I will be getting pack 3 as I'm a pack behind. Senna mclaren mp4/4 build complete mp4/4 build http://forum.model-space...spx?g=posts&t=12029
Dodge charger build complete https://forum.deagostini....1686229545.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)&__utmv=-&__utmk=9709046
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 Rank: Semi-Pro Level 2  Groups: Registered
Joined: 14/03/2013 Posts: 96 Points: 287 Location: England
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Lloydy15 wrote:Just checked my subscription page, looks like Pack 4 is on its way. Mine being despatched tomorrow. Cheers Andrew I think it was mentioned somewhere else recently but the "sent" bit is a bit misleading and it actually means the parts have been requested so it's usually up to a week after the "sent" date on the account  Building: RB7 Nitro / Senna MP4/4 Finished: McLaren MP4/23
Brad.
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 Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Recieved! Comes with a bonus, nice big cutting mat. thanks
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Rank: Master Groups: Registered
Joined: 26/04/2014 Posts: 1,295 Points: 3,791 Location: Essex
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My pack 3 arrived today to. Not much to it though! Senna mclaren mp4/4 build complete mp4/4 build http://forum.model-space...spx?g=posts&t=12029
Dodge charger build complete https://forum.deagostini....1686229545.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)&__utmv=-&__utmk=9709046
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 Rank: Beginner Level 3 Groups: Registered
Joined: 22/06/2014 Posts: 26 Points: 78 Location: Ball Ground, GA, USA
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Please help a newbie---where do I go to see the status of my subscription???
Thanks
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Rank: Beginner Level 3 Groups: Registered
Joined: 22/06/2014 Posts: 26 Points: 78 Location: Ball Ground, GA, USA
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Thanks for the link! Unfortunately, it doesn't seem to recognize USA Zip codes. I keep getting an "invalid post code" whether I enter the basic 5 number or the expanded 9 number code........
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Rank: Semi-Pro Level 2  Groups: Registered
Joined: 01/05/2014 Posts: 91 Points: 279 Location: Silver Springs, Florida...USA
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UK and USA seem to operate under two different distribution systems. They don't do tracking numbers (to save money, I'm told). I was billed for another pack and I expected to get a shipping notice soon after...which would mean that it was about 4 business days from being received.... They may have trouble keeping up with demand. D51, Senna McLaren. Pocher Alfa Romeo 8C-2300 Monza 1931 1/8 scale. Pocher Lamborghini Aventador white roadster.Tamiya 1/12 Ferrari Enzo. Toyota GT2000.
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Rank: Semi-Pro Level 2 Groups: Registered
Joined: 01/05/2014 Posts: 91 Points: 279 Location: Silver Springs, Florida...USA
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Well....I was billed for Pack 3 on July 9th and that's the last I've heard. No response to two emails sent to Customer Service. D51, Senna McLaren. Pocher Alfa Romeo 8C-2300 Monza 1931 1/8 scale. Pocher Lamborghini Aventador white roadster.Tamiya 1/12 Ferrari Enzo. Toyota GT2000.
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Rank: Beginner Level 1 Groups: Registered
Joined: 17/06/2014 Posts: 5 Points: 15 Location: San Diego CA
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I'm sad to say that I haven't been super impressed with my service so far. My first pack arrived smashed up, when I opened the box, I was missing the instruction book. I've called customer service twice and emailed once. They are all very nice, but it's been two months and still haven't received the instruction book. They did email me a PDF of the book, but it's a HUGE file, weirdly formatted, so it's difficult to print. In any case, I was looking forward to a 'collection' of the books. I also got an email that said pack #2 had been shipped, but now it's been three weeks and nothing and I'm just frustrated...
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Rank: Semi-Pro Level 2 Groups: Registered
Joined: 01/05/2014 Posts: 91 Points: 279 Location: Silver Springs, Florida...USA
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Boxes from the first two packs were smashed as well for me. Low grade cardboard that could use more tape. Luckily the plastic packs inside held up well. But I hear that further kits are merely bagged and am wondering if things may get lost or damaged if the boxing isn't improved. They could learn a few things from Amazon. D51, Senna McLaren. Pocher Alfa Romeo 8C-2300 Monza 1931 1/8 scale. Pocher Lamborghini Aventador white roadster.Tamiya 1/12 Ferrari Enzo. Toyota GT2000.
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Rank: Semi-Pro Level 2 Groups: Registered
Joined: 01/05/2014 Posts: 91 Points: 279 Location: Silver Springs, Florida...USA
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Email response. ...overwhelming demand in US. D51, Senna McLaren. Pocher Alfa Romeo 8C-2300 Monza 1931 1/8 scale. Pocher Lamborghini Aventador white roadster.Tamiya 1/12 Ferrari Enzo. Toyota GT2000.
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Rank: Pro Groups: Registered, Official Builds Joined: 10/02/2012 Posts: 475 Points: 1,237
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Hi Guys, Could all of you who are experiencing issues please PM me with your contact info, including Phone number? I'm not promising anything, but I'll do my best to help and will pass these issues up the chain. Thanks, Mark Tired, Old, and Cranky!
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Rank: Pro Groups: Registered, Official Builds Joined: 10/02/2012 Posts: 475 Points: 1,237
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Hi Guys, Could all of you who are experiencing issues please PM me with your contact info, including Phone number? I'm not promising anything, but I'll do my best to help and will pass these issues up the chain. Also, if you could provide a brief synopsis of your problems. Thanks, Mark Tired, Old, and Cranky!
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Rank: Master Groups: Registered
Joined: 26/04/2014 Posts: 1,295 Points: 3,791 Location: Essex
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My pack 4 has now been marked 'sent' on my subscriptions page Senna mclaren mp4/4 build complete mp4/4 build http://forum.model-space...spx?g=posts&t=12029
Dodge charger build complete https://forum.deagostini....1686229545.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)&__utmv=-&__utmk=9709046
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Rank: Beginner Level 1 Groups: Registered
Joined: 03/05/2014 Posts: 7 Points: 21 Location: Arizona, USA
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Add me to the list of getting boxes smashed up. I remember getting my second box and thinking it must have broken parts inside, but luckily the book and parts were ok. Still doesn't make it right, surely DeAgostini can ship in a better box or find a better method.
That being said, I just got my fourth box today, a little torn on the edges but all parts and booklet were fine inside. However according to the forum I should have gotten a place mat and it wasn't there. Does it come in a different box/shipment?
Abe
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Rank: Master Groups: Registered
Joined: 26/04/2014 Posts: 1,295 Points: 3,791 Location: Essex
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pack 4 should contain the a3 size cutting mat but maybe you don't get it in the us, not sure. Maybe ask a fellow us builder who has also received pack 4. Senna mclaren mp4/4 build complete mp4/4 build http://forum.model-space...spx?g=posts&t=12029
Dodge charger build complete https://forum.deagostini....1686229545.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)&__utmv=-&__utmk=9709046
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Rank: Pro Groups: Registered, Official Builds Joined: 10/02/2012 Posts: 475 Points: 1,237
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Hi guys, I'll look into the gift situation tomorrow. I did not receive any extra goodies with my sub though. What is advertised IN THE US website is the final word on what we see here. There are a lot of freebies that the folks in the UK get, that we don't see. I'll post what I find out tomorrow to this thread. Tired, Old, and Cranky!
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Rank: Beginner Level 1 Groups: Registered
Joined: 17/06/2014 Posts: 5 Points: 15 Location: San Diego CA
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I did get the cutting matt gift with pack 4. It was shipped separately but arrived the same day. I'm In San Diego.
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Guest (6)
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US
