|
|
 Rank: Elite        Groups: registriert, Registered Joined: 20/03/2011 Posts: 2,356 Points: 7,122 Location: UK
|
ian2014 wrote:Thanks warthog see what u mean now type error lol Easily done mate  its that pure air down there that I miss that does it  Spence
|
|
|
 Rank: Pro Groups: Registered
Joined: 27/06/2014 Posts: 393 Points: 1,104 Location: st austell
|
I bet u miss the beaches and sea air. Facebook-model maker
|
|
|
Rank: Pro Groups: Registered
Joined: 01/07/2011 Posts: 383 Points: 1,194 Location: Birmingham
|
I've just received my replacement pack 9 but again its got magazine 4 in the pack. Anyone had any success in getting the correct magazine?
|
|
|
 Rank: Master Groups: Registered
Joined: 26/04/2014 Posts: 1,295 Points: 3,791 Location: Essex
|
I hope they get this sorted soon as I am due pack 9 this month. Senna mclaren mp4/4 build complete mp4/4 build http://forum.model-space...spx?g=posts&t=12029
Dodge charger build complete https://forum.deagostini....1686229545.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)&__utmv=-&__utmk=9709046
|
|
|
Rank: Pro Groups: Registered
Joined: 01/07/2011 Posts: 383 Points: 1,194 Location: Birmingham
|
Any ideas Tomick on what we can do to get hold of the illusive magazine 9 without getting another load of parts?
People are already selling their pack 9 parts on ebay
|
|
|
Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
|
Have flagged this up to DeAgostini for a second time to investigate.
If its just the pack 09 instructions you want, send me a PM with your email ad and I'll gladly oblige
|
|
|
Rank: Master Groups: Registered
Joined: 26/04/2014 Posts: 1,295 Points: 3,791 Location: Essex
|
I'll do that tomick if I get sent the wrong one. cheers Senna mclaren mp4/4 build complete mp4/4 build http://forum.model-space...spx?g=posts&t=12029
Dodge charger build complete https://forum.deagostini....1686229545.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)&__utmv=-&__utmk=9709046
|
|
|
Rank: Pro Groups: Registered
Joined: 01/07/2011 Posts: 383 Points: 1,194 Location: Birmingham
|
Tomick wrote:Have flagged this up to DeAgostini for a second time to investigate.
If its just the pack 09 instructions you want, send me a PM with your email ad and I'll gladly oblige Cheers Tomick, You've sent me the instructions already but i do want the magazine as well.
|
|
|
 Rank: Beginner Level 1 Groups: Registered
Joined: 09/05/2014 Posts: 9 Points: 27 Location: Bristol
|
I have been waiting for 2 months to be contacted by customer services!! I need to change my payment method but no one is contacting me!! I cant believe there is no option to control it yourselve through "my account" or is there? I have made several reminders about the issue but the only reply to say some one will contact you! I am yet to receive pack 9 but i hope i receive the correct one as i really don't want to go through customer services again! 
|
|
|
Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
|
Why not just give them a call and will be done instantly
|
|
|
Rank: Beginner Level 1 Groups: Registered
Joined: 09/05/2014 Posts: 9 Points: 27 Location: Bristol
|
I had a look and there is no phone number on the website!?
|
|
|
|
|
benny03 wrote:I had a look and there is no phone number on the website!? All the contact numbers are on the web site - see link below http://shop.deagostini.co.uk/contact-details
also this is a helpful page http://shop.deagostini.c...k/general-questions-faq
hope that helps Jase “Whenever you find yourself on the side of the majority, it is time to pause and reflect.”
-Mark Twain
|
|
|
Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
|
All contact numbers are noted in the Customer Account section of the forum, MP4/4 is: 0845 1489 250/251
http://forum.model-space...t.aspx?g=posts&t=94
|
|
|
Rank: Beginner Level 1 Groups: Registered
Joined: 09/05/2014 Posts: 9 Points: 27 Location: Bristol
|
thanks for the number. when I click on contact us it just comes up with the form to fill out for them to get back to me, no number is displayed.
|
|
|
Rank: Master Groups: Registered
Joined: 26/04/2014 Posts: 1,295 Points: 3,791 Location: Essex
|
they have obviously sorted it as I got pack 9 today and it had the right book. Senna mclaren mp4/4 build complete mp4/4 build http://forum.model-space...spx?g=posts&t=12029
Dodge charger build complete https://forum.deagostini....1686229545.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)&__utmv=-&__utmk=9709046
|
|
|
Rank: Pro Groups: Registered
Joined: 01/07/2011 Posts: 383 Points: 1,194 Location: Birmingham
|
Any news on how to obtain magazine 9 if we haven't received it?
|
|
|
Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
|
Customer Services should be able to organise this.
|
|
|
Rank: Pro Groups: Registered
Joined: 01/07/2011 Posts: 383 Points: 1,194 Location: Birmingham
|
Tomick wrote:Customer Services should be able to organise this. Cheers Tomick, I'll give them a call, hopefully they will just send the magazine as i don't need a 3rd set of parts!
|
|
|
|
Guest (7)
|
US
