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Payment confusion. Options
Tomick
#1 Posted : 05 March 2015 15:48:35

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The forum is not the place to resolve payment/subscription problems.

Email c/s who should be able to resolve the matter modelspace@deagostini.co.uk

Thanks
only1ianuk
#2 Posted : 05 March 2015 17:39:18

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On previous subscriptions the payment screen used to be a mess but i was always charged the correct amount despite what it said on my account.
Phil
#3 Posted : 05 March 2015 22:41:40

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I still can't log into my Deagostini account, is there anyway to check your subscription through this website? This is the site I placed my order through.
Building the MP4/4!
Tomick
#4 Posted : 05 March 2015 23:36:09

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Not through this site I'm afraid.

Send an email here modelspace@deagostini.co.uk and they should be able to assist, don't forget you account detail etc.
Phil
#5 Posted : 06 March 2015 06:49:53

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Ah ok thanks.
Building the MP4/4!
JD4EVER
#6 Posted : 13 April 2015 20:18:16

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Does anybody know if this months issues are going out correctly as I have not had mine yet and the subscription page is not showing any up to date information.
I am wondering if there may be a similar problem to the Millenium falcon Subscription problems as my account is showing a debit which I do not owe.
I am loathe to ring customer services as they are usually foreign and do not understand what you are trying to tell them.
Any information would be appreciated.
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