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 Rank: Amateur level 2 Groups: Registered
Joined: 15/08/2014 Posts: 47 Points: 141
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I received issues 22 - 25 not so long ago, now awaiting my next lot of stuff. Jacklin is also not open to the part of using couriers, and each time when you ask them for your issues you get the standard answer of 28 days... 
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 Rank: Pro   Groups: Registered
Joined: 26/05/2014 Posts: 206 Points: 621 Location: Swellendam, RSA
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I spoke to Jacklin yesterday. Issues 31-34 are on the way and that is about 28 days since my last issues. I enquired about a tracking number and they said that they will not send it to me, I must ask for it  so I will be phoning in about a months time. It's not the fall that kills you, it's the sudden stop
Building: Bismark, 2.5m wingspan glider
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Rank: Amateur level 2 Groups: Registered
Joined: 15/08/2014 Posts: 47 Points: 141
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AndreZS1AZ wrote:I spoke to Jacklin yesterday. Issues 31-34 are on the way and that is about 28 days since my last issues. I enquired about a tracking number and they said that they will not send it to me, I must ask for it so I will be phoning in about a months time. It is like they are not even committed to proper customer care, they just post the stuff and you have to wait 28 days before you can follow it up, as that is the same rhyme they give you all the time. Bloody irritating.
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 Rank: Beginner Level 2  Groups: Registered
Joined: 15/07/2014 Posts: 16 Points: 48 Location: Cape Town
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i last received parts on the 12th of Feb, so not 28 days anymore, you send them a email and they don't respond.
is there any more free gifts which we will get from them? if not im seriously considering getting from the news agents once im up to date, im sure they are on like issue 40 already which i think is so unfair.
let me know your thoughts.
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Rank: Amateur level 2 Groups: Registered
Joined: 15/08/2014 Posts: 47 Points: 141
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dux wrote:i last received parts on the 12th of Feb, so not 28 days anymore, you send them a email and they don't respond.
is there any more free gifts which we will get from them? if not im seriously considering getting from the news agents once im up to date, im sure they are on like issue 40 already which i think is so unfair.
let me know your thoughts.
As far as I know the TX is the last of the free gifts. Also contemplated the news agents, but around here by us none of them keep the redbull books 
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Rank: Pro Groups: Registered
Joined: 26/05/2014 Posts: 206 Points: 621 Location: Swellendam, RSA
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Yes, the TX is the last free gift. I tracked issues 31 - 34 to Worcester this afternoon so I should get them tomorrow or Saturday. I am going on leave tomorrow so that will give me time to put on stickers etc  It's not the fall that kills you, it's the sudden stop
Building: Bismark, 2.5m wingspan glider
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Rank: Beginner Level 2 Groups: Registered
Joined: 30/05/2014 Posts: 10 Points: 36 Location: Graaff-Reinet
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I am stuck on 18. The TX is the last free gift but there is also issues 101-115 that you wont get at the news agents right!?! And I am so far behind the news agents I would miss a whole lot of issues if I cancel. 
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Rank: Pro Groups: Registered
Joined: 26/05/2014 Posts: 206 Points: 621 Location: Swellendam, RSA
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I got my issues today so the next lot should be at the end of April. Getting the issues from the news agents might be risky because I have known them to suddenly stop getting them when you are halfway. I have had dealings with Jacklin before and did not have problems. I think it was the postal strike that threw them a bit of a curved ball. You must remember that when you are dealing with the call centre operators, some of them are more on the ball than others and I just accept that. Just be friendly and patient with them. Now I am going on leave  It's not the fall that kills you, it's the sudden stop
Building: Bismark, 2.5m wingspan glider
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Rank: Amateur level 2 Groups: Registered
Joined: 15/08/2014 Posts: 47 Points: 141
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So today i received my invoice from Jacklin for issues 26 - 29 in the post, but no books yet. So weird how this always seems to come first...
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Rank: Pro Groups: Registered
Joined: 26/05/2014 Posts: 206 Points: 621 Location: Swellendam, RSA
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Happy days are here again I have 1 week of annual leave left  it is my birthday and I have received issues 35-38 and the fast electric hydroplane is starting to come together  So, all in all, not a bad day. It's not the fall that kills you, it's the sudden stop
Building: Bismark, 2.5m wingspan glider
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Rank: Amateur level 2 Groups: Registered
Joined: 15/08/2014 Posts: 47 Points: 141
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Yeah this side I am still waiting for issues 30 and upwards. At this rate I'd hope my RB7 will be finished before Medupi...
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Rank: Pro Groups: Registered
Joined: 26/05/2014 Posts: 206 Points: 621 Location: Swellendam, RSA
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All quiet this side. I will assemble the diff when I receive the next issues. Before I go any further there are some hassles that must be sorted. Loose wheel bearings and loose steering linkages  I should get my next issues soon. I will contact Jacklin. It's not the fall that kills you, it's the sudden stop
Building: Bismark, 2.5m wingspan glider
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Rank: Pro Groups: Registered
Joined: 26/05/2014 Posts: 206 Points: 621 Location: Swellendam, RSA
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I got issues 39 - 42 this afternoon plus a binder Now I can complete the diff and post some pictures It's not the fall that kills you, it's the sudden stop
Building: Bismark, 2.5m wingspan glider
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 Rank: Semi-Pro Level 1  Groups: Registered
Joined: 27/05/2015 Posts: 70 Points: 206 Location: South Africa
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I got issues till 51... Just wish it will hurry up till the last issue! Anyone know if we getting the extra 10 issues after 100? I hope so!  If everything seems under control, you're not going fast enough.
RSA
Building RB7
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Rank: Pro Groups: Registered
Joined: 26/05/2014 Posts: 206 Points: 621 Location: Swellendam, RSA
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Welcome to the forum. Yes, we will be getting the extra issues I agree with you, it is taking a long time, It's not the fall that kills you, it's the sudden stop
Building: Bismark, 2.5m wingspan glider
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Rank: Beginner Level 2  Groups: Registered
Joined: 11/08/2014 Posts: 14 Points: 42 Location: Pretoria
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Hi again gents So I have received my issue 31-34 yesterday after a month of waiting and my tracking number was not traceable even with register post. I also wanted to cancel my subscription but I think we all need to take it slow and just stick it out. I do not think its Jacklin, after I received conformation of my tracking number in April the post office was the useless lot. I sent Jacklin a email on monday and my lost issues was received the following day after threatening to cancel my subscription. It seems Jacklin really try to keep us all happy but with the useless lot at the post office its not possible. Happy building cheers From South Africa
Building-
RB7
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Rank: Semi-Pro Level 1 Groups: Registered
Joined: 27/05/2015 Posts: 70 Points: 206 Location: South Africa
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AndreZS1AZ wrote:Welcome to the forum. Yes, we will be getting the extra issues I agree with you, it is taking a long time, Thank you! Can't wait for the extra issues than. Guess we just have to be patient. If everything seems under control, you're not going fast enough.
RSA
Building RB7
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Rank: Semi-Pro Level 1 Groups: Registered
Joined: 27/05/2015 Posts: 70 Points: 206 Location: South Africa
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Willie85 wrote:Hi again gents So I have received my issue 31-34 yesterday after a month of waiting and my tracking number was not traceable even with register post. I also wanted to cancel my subscription but I think we all need to take it slow and just stick it out. I do not think its Jacklin, after I received conformation of my tracking number in April the post office was the useless lot. I sent Jacklin a email on monday and my lost issues was received the following day after threatening to cancel my subscription. It seems Jacklin really try to keep us all happy but with the useless lot at the post office its not possible. Happy building cheers I don't have a subscription... can kick my own butt for not going that route. I get my issues weekly from CNA. Haven't really had a issue with them yet, just one week RNA didn't deliver the books to CNA. If everything seems under control, you're not going fast enough.
RSA
Building RB7
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 Rank: Master     Groups: Registered
Joined: 30/03/2011 Posts: 1,344 Points: 4,079 Location: Bryanston, Johannesburg. RSA
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Welcome to the Forum, Ms Tr_B. It is a great place to be. By collecting your issues you are actually ahead of the subscriptions, otherwise price wise no difference and probably in some ways better off. Enjoy your build and I hope you post some pics in the build section. Rgds, Hans
"It's okay to make mistakes. mistakes are our teachers - they help us to to learn, even if it is painfully"
Current Build:
Endeavour Cross section,D51
Completed: HMS Victory
Under the bench: Endeavour x 2,Sovereign of the Seas, Akagi and The Black Pearl!HMS Victory Cross Section
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Rank: Semi-Pro Level 1 Groups: Registered
Joined: 27/05/2015 Posts: 70 Points: 206 Location: South Africa
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I will take some pictures tonight after I build the last 4 issues. Glad to hear i am ahead, i feel for you guys waiting for the subscriptions to arrive. If everything seems under control, you're not going fast enough.
RSA
Building RB7
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