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 Rank: Beginner Level 1  Groups: Registered
Joined: 01/07/2015 Posts: 9 Points: 27 Location: Front Royal ,Va.
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Hey all , I received my latest shipment yesterday
Box damaged one of the packs had a big piece of hull plating bent that was obvious thru the packing . But then I noticed a even bigger problem lol I had already received this shipment
They sent me shipment 5 again and this should be # 7
Who do I contact ?
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Customer services should be able to assist in putting this right for you. USA customers should email: customerservice@deagostiniusa.comOr Call: 1-877-544-6779 Regards Alan
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 Rank: Pro     Groups: Registered
Joined: 11/11/2015 Posts: 273 Points: 792 Location: Minneapolis, Minnesota USA
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You can PM Darbyvet too. He has a hot line to customer service. He's taken care of issues for us US customers and they give him an answer pretty quick. And he will get back to you as soon as he gets an answer from them. Ron Best Regards,
Ron
On the bench: DeAgostini '67 Ford Shelby Mustang, Hachette Space Battleship Yamato 2202, Agora Models T-800 Terminator
Finished builds: DeAgostini Toyota 2000GT
In the Stash: Losing count...
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 Rank: Super-Elite    Groups: Registered
Joined: 17/12/2013 Posts: 3,982 Points: 11,974 Location: NY, USA
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Hi Sith Lord,
I sent you a PM to help get your missing issue sorted out
Carl
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