Welcome Guest Search | Active Topics | Log In | Register

Pack 16 - Parts missing Options
bugsec
#1 Posted : 08 January 2016 21:57:29

Rank: Pro
Build-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered

Joined: 04/06/2010
Posts: 332
Points: 1,000
Location: Bannockburn
Just got round to opening Pack 16 which arrived on Dec 24th and found, like Al, the base parts are missing.

Has everyone had this problem? Looks like a call to CS is in order on Monday.

Graham
Brewis
#2 Posted : 09 January 2016 16:59:34

Rank: Newbie

Groups: Registered

Joined: 22/07/2015
Posts: 2
Points: 6
Yes, exactly the same. Two cables, and the battery box, but not the screws, joints, base plate or connecting pin.

Although I thought it was a bit odd that there's then no mention of these in the instructions. I know you occasionally get a part to be saved for later, but it's pretty rare to get so many, and without any mention of them or of putting them aside.
Tomick
#3 Posted : 09 January 2016 17:12:58

Rank: Pro

Groups:

Joined: 24/08/2009
Posts: 48,827
Points: -13,348
Its starting to look like the packager has forgotten to pack the missing items from Stage 52.

Have flagged this up with DeAgostini and will update on Monday
bugsec
#4 Posted : 09 January 2016 20:32:29

Rank: Pro
Build-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered

Joined: 04/06/2010
Posts: 332
Points: 1,000
Location: Bannockburn
Tomick wrote:
Its starting to look like the packager has forgotten to pack the missing items from Stage 52.

Have flagged this up with DeAgostini and will update on Monday



Thanks for the update Tomick.

I'll wait for your update before contacting CS.

Graham
mogwai
#5 Posted : 10 January 2016 02:40:20

Rank: Elite
Active Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsCompetition Winner of Model Builds: Competition Winner of Model BuildsBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered

Joined: 14/10/2014
Posts: 1,715
Points: 5,087
Location: Leicester england uk
Hi yep same parts missing from my pack 16 to.after all problems with pack 18 on the suzuki. And now this the packing department not exactly covering them selves with glory.and it's getting rather tiresome to say the least.I'll wait for Mr T update Mon to see what next step is.cheers mick
Builds hms victory, suzuki gsx 1300 R hayabusa, honda C B 750, lamborghini countach L P 500 S, tamiya 1/16 rc full option tiger 1 tank,
built, Mclaren M P 4 - 23. Occre london tram,
Stash.airfix 1/24 mosquito. Diag Virginia schooner, tamiya 1/6 honda 750, tamiya 1/35 famo, tamiya 1/35 flak 88.
Tomick
#6 Posted : 10 January 2016 11:14:21

Rank: Pro

Groups:

Joined: 24/08/2009
Posts: 48,827
Points: -13,348
Anyone missing this item, can you PM your account number to me.

The missing items will be sent separately.

Cheers
bugsec
#7 Posted : 08 March 2016 09:02:14

Rank: Pro
Build-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered

Joined: 04/06/2010
Posts: 332
Points: 1,000
Location: Bannockburn
Tomick wrote:
Anyone missing this item, can you PM your account number to me.

The missing items will be sent separately.

Cheers



Hi Tomick,

Any update on when the missing parts will be sent out?

Graham
Tomick
#8 Posted : 08 March 2016 09:17:51

Rank: Pro

Groups:

Joined: 24/08/2009
Posts: 48,827
Points: -13,348
Have requested an update
Tomick
#9 Posted : 08 March 2016 15:59:07

Rank: Pro

Groups:

Joined: 24/08/2009
Posts: 48,827
Points: -13,348
Should arrive in the next 14 days as a separate package
bugsec
#10 Posted : 09 March 2016 19:22:17

Rank: Pro
Build-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered

Joined: 04/06/2010
Posts: 332
Points: 1,000
Location: Bannockburn
Tomick wrote:
Should arrive in the next 14 days as a separate package



Thanks Mr T
bugsec
#11 Posted : 07 April 2016 00:22:08

Rank: Pro
Build-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered

Joined: 04/06/2010
Posts: 332
Points: 1,000
Location: Bannockburn
Tomick wrote:
Should arrive in the next 14 days as a separate package



Missing base parts from Stage 52 arrived today. BigGrin

Thanks for your help with this Tom.

Graham
Users browsing this topic
Guest (2)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2009, Yet Another Forum.NET
This page was generated in 0.163 seconds.
DeAgostini