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Rank: Pro Groups: Registered
Joined: 04/06/2010 Posts: 332 Points: 1,000 Location: Bannockburn
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Just got round to opening Pack 16 which arrived on Dec 24th and found, like Al, the base parts are missing.
Has everyone had this problem? Looks like a call to CS is in order on Monday.
Graham
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Rank: Newbie Groups: Registered
Joined: 22/07/2015 Posts: 2 Points: 6
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Yes, exactly the same. Two cables, and the battery box, but not the screws, joints, base plate or connecting pin.
Although I thought it was a bit odd that there's then no mention of these in the instructions. I know you occasionally get a part to be saved for later, but it's pretty rare to get so many, and without any mention of them or of putting them aside.
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Its starting to look like the packager has forgotten to pack the missing items from Stage 52.
Have flagged this up with DeAgostini and will update on Monday
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Rank: Pro Groups: Registered
Joined: 04/06/2010 Posts: 332 Points: 1,000 Location: Bannockburn
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Tomick wrote:Its starting to look like the packager has forgotten to pack the missing items from Stage 52.
Have flagged this up with DeAgostini and will update on Monday Thanks for the update Tomick. I'll wait for your update before contacting CS. Graham
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Rank: Elite Groups: Registered
Joined: 14/10/2014 Posts: 1,715 Points: 5,087 Location: Leicester england uk
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Hi yep same parts missing from my pack 16 to.after all problems with pack 18 on the suzuki. And now this the packing department not exactly covering them selves with glory.and it's getting rather tiresome to say the least.I'll wait for Mr T update Mon to see what next step is.cheers mick Builds hms victory, suzuki gsx 1300 R hayabusa, honda C B 750, lamborghini countach L P 500 S, tamiya 1/16 rc full option tiger 1 tank, built, Mclaren M P 4 - 23. Occre london tram, Stash.airfix 1/24 mosquito. Diag Virginia schooner, tamiya 1/6 honda 750, tamiya 1/35 famo, tamiya 1/35 flak 88.
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Anyone missing this item, can you PM your account number to me.
The missing items will be sent separately.
Cheers
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Rank: Pro Groups: Registered
Joined: 04/06/2010 Posts: 332 Points: 1,000 Location: Bannockburn
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Tomick wrote:Anyone missing this item, can you PM your account number to me.
The missing items will be sent separately.
Cheers Hi Tomick, Any update on when the missing parts will be sent out? Graham
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Should arrive in the next 14 days as a separate package
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Rank: Pro Groups: Registered
Joined: 04/06/2010 Posts: 332 Points: 1,000 Location: Bannockburn
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Tomick wrote:Should arrive in the next 14 days as a separate package Thanks Mr T
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Rank: Pro Groups: Registered
Joined: 04/06/2010 Posts: 332 Points: 1,000 Location: Bannockburn
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Tomick wrote:Should arrive in the next 14 days as a separate package Missing base parts from Stage 52 arrived today. Thanks for your help with this Tom. Graham
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