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bugsec
#1 Posted : 30 January 2016 19:51:58

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Has anyone had anything about Pack 17? I would have expected the email for instructions download by now.
Even stranger trying to log on to download site gives me a message about invalid username or password? Confused

Graham
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Spal
#2 Posted : 03 February 2016 14:30:59

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Same here, not had any instruction download or anything showing in my account for this or the Harley, strange as I normally would have received them around a week ago.Confused

Al
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admin
#3 Posted : 03 February 2016 16:10:31
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Dear Customers

I am sorry to hear that you are unable to log into download centre.
I am looking into this now.
But in meantime, please fin below link with all Honda instruction files.

https://www.dropbox.com/...nwzyFOOoW4LNnHR-3a?dl=0

Thanks
Mucella
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bugsec
#4 Posted : 03 February 2016 16:10:56

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Spal wrote:
Same here, not had any instruction download or anything showing in my account for this or the Harley, strange as I normally would have received them around a week ago.Confused

Al




Glad it's not only me - but at least I can get back on the download site.

Graham
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admin
#5 Posted : 03 February 2016 16:11:55
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Spal wrote:
Same here, not had any instruction download or anything showing in my account for this or the Harley, strange as I normally would have received them around a week ago.Confused

Al


Hi Spal,
Harley arrives with instruction booklet in the pack already. Please let me know if you haven't received with your pack. ?

Thanks
Mucella
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Spal
#6 Posted : 03 February 2016 18:48:28

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admin wrote:
Spal wrote:
Same here, not had any instruction download or anything showing in my account for this or the Harley, strange as I normally would have received them around a week ago.Confused

Al


Hi Spal,
Harley arrives with instruction booklet in the pack already. Please let me know if you haven't received with your pack. ?

Thanks
Mucella



Hi Mucella, the problem isn't the instructions its that I have not received Pack 17 Honda parts or the Harley pack 16 yet, both of which should have arrived by now.

Al
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Spal
#7 Posted : 04 February 2016 19:32:31

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bugsec wrote:
Has anyone had anything about Pack 17? I would have expected the email for instructions download by now.
Even stranger trying to log on to download site gives me a message about invalid username or password? Confused

Graham


Spoke to customer service earlier today and apparently we haven't received pack 17 as they don't have it in stock yet. This also applies to pack 16 for the Harley, unfortunately the man I spoke to didn't know when they were going to be in.

Hope this helps

Al
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bugsec
#8 Posted : 04 February 2016 19:41:21

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Spal wrote:
bugsec wrote:
Has anyone had anything about Pack 17? I would have expected the email for instructions download by now.
Even stranger trying to log on to download site gives me a message about invalid username or password? Confused

Graham


Spoke to customer service earlier today and apparently we haven't received pack 17 as they don't have it in stock yet. This also applies to pack 16 for the Harley, unfortunately the man I spoke to didn't know when they were going to be in.

Hope this helps

Al


Thanks for the update Al.

Would have been nice to be notified either by email or a post on the forum.

Don't suppose the missing base parts from the Honda Pack 16 were mentioned.

Graham
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bugsec
#9 Posted : 08 February 2016 14:07:09

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Any update when we might receive Pack 17 or the missing parts for Pack 16 Stage 52?

Regards
Graham
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mogwai
#10 Posted : 14 February 2016 23:19:29

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Hi you are not alone with this issue.I'm still waiting on base frame parts from pack 16.and all of pack 17 to.the silence on this one is deaffining.
Builds hms victory, suzuki gsx 1300 R hayabusa, honda C B 750, lamborghini countach L P 500 S, tamiya 1/16 rc full option tiger 1 tank,
built, Mclaren M P 4 - 23. Occre london tram,
Stash.airfix 1/24 mosquito. Diag Virginia schooner, tamiya 1/6 honda 750, tamiya 1/35 famo, tamiya 1/35 flak 88.
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bugsec
#11 Posted : 15 February 2016 00:19:52

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mogwai wrote:
Hi you are not alone with this issue.I'm still waiting on base frame parts from pack 16.and all of pack 17 to.the silence on this one is deaffining.



Hi Mick,

If you look at the instruction downloads posted earlier in the thread the majority of parts in Pack 17 are base frame. Given what was missing from Pack 16 and putting 2 and 2 together (probably got 5 here BigGrin) is there a problem with the base???

Graham
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mogwai
#12 Posted : 15 February 2016 00:45:54

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Hi Graham. Does look like it the base giving the issue.well be my guess anyway.oh well I'm sure they will sort it some time.just got to be patient eh.it's not the waiting that's an issue.it's the fact they could have just simply said there's an issue an let subscribers know.would have been nice.cheers mick. BigGrin
Builds hms victory, suzuki gsx 1300 R hayabusa, honda C B 750, lamborghini countach L P 500 S, tamiya 1/16 rc full option tiger 1 tank,
built, Mclaren M P 4 - 23. Occre london tram,
Stash.airfix 1/24 mosquito. Diag Virginia schooner, tamiya 1/6 honda 750, tamiya 1/35 famo, tamiya 1/35 flak 88.
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bugsec
#13 Posted : 18 February 2016 16:21:11

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Just wondering if anyone in the know can give an update on Pack 17 and Pack 16 missing base parts.

Graham
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mogwai
#14 Posted : 22 February 2016 18:47:28

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Hi just to let you know I received notification today that pack 17 has been dispatched, and could download instructions in the normal way.still no news on the missing base parts from pack 16 though.cheers mick. BigGrin
Builds hms victory, suzuki gsx 1300 R hayabusa, honda C B 750, lamborghini countach L P 500 S, tamiya 1/16 rc full option tiger 1 tank,
built, Mclaren M P 4 - 23. Occre london tram,
Stash.airfix 1/24 mosquito. Diag Virginia schooner, tamiya 1/6 honda 750, tamiya 1/35 famo, tamiya 1/35 flak 88.
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bugsec
#15 Posted : 22 February 2016 20:00:47

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mogwai wrote:
Hi just to let you know I received notification today that pack 17 has been dispatched, and could download instructions in the normal way.still no news on the missing base parts from pack 16 though.cheers mick. BigGrin



Hi Mick,

Yep I got the same message.

Graham
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Spal
#16 Posted : 23 February 2016 18:32:28

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mogwai wrote:
Hi just to let you know I received notification today that pack 17 has been dispatched, and could download instructions in the normal way.still no news on the missing base parts from pack 16 though.cheers mick. BigGrin



Just checked my subscriptions and mines showing the 24th for despatch.BigGrin

Al
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