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 Rank: Pro    Groups: Registered
Joined: 03/02/2015 Posts: 457 Points: 1,389 Location: Crawley, W.Sx, UK
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Morning all
I have just received a replacement antennae but this
is warped too.
Starting to think it is supposed to be like this?
It bends, noticeably, 1/3 from the top towards the front of the
aircraft.
Any ideas?
Thanks all
Regards.
Alan
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Will it not gently bend vertical?
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Rank: Pro Groups: Registered
Joined: 03/02/2015 Posts: 457 Points: 1,389 Location: Crawley, W.Sx, UK
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Hi
Tried that gently but it snapped!
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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As its now snapped, if you use epoxy to set the two halves in the vertical position, and when fully set/cured, carefully file/fill the joint. It should look better and once painted the joint won't be seen.
Failing that, get hold of another replacement, its possible we could have a few rogues of this casting.
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Rank: Pro Groups: Registered
Joined: 03/02/2015 Posts: 457 Points: 1,389 Location: Crawley, W.Sx, UK
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Hi
I tried to manipulate the replacement but this snapped too.
I'll contact Deagostini again for another replacement.
I'm not comfortable gluing this as I don't want any
problems in the future and not only that it's more work!
Thanks for your reply.
Regards.
Alan
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Rank: Pro Groups: Registered
Joined: 03/02/2015 Posts: 457 Points: 1,389 Location: Crawley, W.Sx, UK
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Have contacted customer services over a week ago without
a reply I sent another e-mail but still had no response.
Can you help?
Thank you
Alan
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Always quicker to contact via phone
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Rank: Pro Groups: Registered
Joined: 03/02/2015 Posts: 457 Points: 1,389 Location: Crawley, W.Sx, UK
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Rank: Pro Groups: Registered
Joined: 03/02/2015 Posts: 457 Points: 1,389 Location: Crawley, W.Sx, UK
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Hi
I've received a third antennae and this one is warped too!
Can you help please?
Thank you
Alan
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 Rank: Elite    Groups: Registered
Joined: 13/02/2011 Posts: 2,239 Points: 6,837 Location: East Sussex
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Hi Alan sorry to hear of your problem, is it the radio antennae or the smaller wing antennae. If it was me by now I would try to make one and see how it turns out while you are waiting for a replacement. Regards Trev Work in progress: Tombstone (Scratch) - San Francisco 2. -The Mayflower ( scratch by plan).
OcCre- Santa-Maria (Kit).
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Rank: Pro Groups: Registered
Joined: 03/02/2015 Posts: 457 Points: 1,389 Location: Crawley, W.Sx, UK
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Hi Trev
It's the radio antennae.
Thank you for your suggestion, however I'm not in a position to make one
and whilst I'm not one to complain, I do feel I shouldn't need to given
that I am paying for the model in the first place.
I'm not going to create a song and dance about it, it's one of those
things that happen from time to time so I guess I'll just have to wait
for a straight one!
Have a good weekend
Regards.
Alan
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Rank: Elite Groups: Registered
Joined: 13/02/2011 Posts: 2,239 Points: 6,837 Location: East Sussex
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Hi Alan, Good luck with your build. Trev Work in progress: Tombstone (Scratch) - San Francisco 2. -The Mayflower ( scratch by plan).
OcCre- Santa-Maria (Kit).
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Rank: Pro Groups: Registered
Joined: 03/02/2015 Posts: 457 Points: 1,389 Location: Crawley, W.Sx, UK
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Thanks Trev
I'll post some more pics next month.
Cheers
Alan
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Rank: Pro Groups: Registered
Joined: 03/02/2015 Posts: 457 Points: 1,389 Location: Crawley, W.Sx, UK
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Hi
Just had my fourth antennae delivered and low and behold, warped!
Help.
I've tried to straighten it but after the other 3 snapped I'm not
going to force this one.
Regards.
Alan
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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C/S have informed that other than your 4 replacement requests, we've only received a single request for replacement, therefore can only suggest that you request another, though seems likely you'll receive the exact same unless we receive a new batch and no guarantee they will be any different because they will be cast in the same mould. A new batch won't be for many months as we have good stock and there is considerable lead time.
Possibly temporarily fit the one you have then look to swopping it when a new batch arrives, or don't fit until a new batch arrives.
In the meantime I have raised this with the production team to take a look.
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Rank: Pro Groups: Registered
Joined: 03/02/2015 Posts: 457 Points: 1,389 Location: Crawley, W.Sx, UK
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Thank you.
What I will attempt is to apply extremely gentle heat.
I'll post my results.
Regards.
Alan
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Has to be worth a try, good luck with it
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Rank: Pro Groups: Registered
Joined: 03/02/2015 Posts: 457 Points: 1,389 Location: Crawley, W.Sx, UK
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Hi Mr T
applied very gentle heat and it was successful. The top 2.5mm
snapped off but it's not noticeable.
Whilst it is not perfect it is acceptable now so
my advice to anyone else is gentle heat and gentle manipulation
with a pair of pliers.
Regards.
Alan
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