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cannot seem to connect using usbmodem**** Options
Nfrichards
#1 Posted : 10 September 2016 16:33:42

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I am trying to test the connection between my mac and the inbox printer using repeater-host mac 1.0.1 using usbmodem**** but the mac is not communicating with the printer.

I have tried turning of the printer,rebooting the mac several times, used a different usb port but it still does not work.

I have installed the repeater host mac 1.0.2 software onto a macbook air and set up the inbox printer as per chapter 10, but on opening up the printer settings usbmodem is not an available option the only two options are virtual printer or bluetooth-incoming port. I have tried selecting each one of these options but again the inbox will not communicate with the macbook air.

Any suggestions
arpurchase
#2 Posted : 10 September 2016 16:53:32

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I run the printer on windows and know little of Mac PC's. I do know that it sometimes shows up as a mass storage device instead of a printer. You could try deleating the program on the Mac and trying a new download, also if there is a choice of downloads for the program due to updates try each one in turn.
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Nfrichards
#3 Posted : 12 September 2016 09:00:42

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I have also tried connecting vis windows 10 following all the instructions in pack 10 but still cannot connect to the inbox
Tomick
#4 Posted : 12 September 2016 09:45:36

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Have your perfomed the 'green light' test noted in the Pack 10 instructions at steps 10 - 12?
If so and you do not get a green light, it would appear that you have a power supply problem which needs to be checked by double checking the power supply connections.

If you do get a green light, but the idbox will not connect to your computer, have you tried swopping the USB cable to check if it is the cable at fault?

Also, on some computers, idbox many not show as idbox, instead it may show as mass storage device.


arpurchase
#5 Posted : 12 September 2016 19:37:29

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Also have you downloaded the Arduino driver for the windows 10 set up as the Mac already has the drivers installed but not windows.

Have you tried connecting through a USB 2 port rather than a USB 3 port. USB2 ports have either a black or white plastic insert whilst USB3 has a blue plastic insert.
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kenjara
#6 Posted : 12 September 2016 22:57:37

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Which Mac book air have you got? Is it one with full size ports or are you using an adapter? I use a Mac book pro and the printer has to be in a specific port. It will not work in any other.
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Nfrichards
#7 Posted : 18 September 2016 14:52:40

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I have tried the green light test in pack 10 and the green light on the circuit board and it stays grey, the fan is continuously on so there is no issue with the power supply.

I have purchased a new usb cable and it still does not work.

Any ideas
arpurchase
#8 Posted : 18 September 2016 18:33:40

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BigGrin Hi

You will need to check that the two circuit boards are seated correctly and that all the other components added are also fitted correctly.

If you still have no green light then one of the circuit boards may be cracked so double check for that.

AndyCool
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Nfrichards
#9 Posted : 19 September 2016 07:17:25

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I have green light on circuit board, but it doesn't seem to want to talk to any computer that I connect it to
Tomick
#10 Posted : 19 September 2016 07:29:43

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Have you assigned the Printer to its own Com port?
Nfrichards
#11 Posted : 19 September 2016 11:38:18

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the only com port i have available using the mac is usbmodemXXXX, how do I assign a com port
Tomick
#12 Posted : 19 September 2016 12:20:45

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Post #3 says you are now using Windows?

For Mac, this should help..
http://download.parallel...#39;s%20Guide/32917.htm
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