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 Rank: Beginner Level 1 Groups: Registered
Joined: 13/09/2010 Posts: 5 Points: 15 Location: sheffield
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Thats it ive had enough of this joke of a subscription, seems like every other month there a delay with delivery's. The customer services are arogant and incompitant  , im also having problems getting my money back for issues 31-34 which i never recieved so i think its time trading standards got involved!!!  ........
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 Rank: Pro Groups: Registered
Joined: 30/03/2010 Posts: 126 Points: 335 Location: Bradford West Yorks
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cancelled mine at issue18 or thereabouts because of delivery issues and c/s telling fairy stories I'm to old for them get mine from my local newsagent and have never had a late copy in fact its normally me that is late collecting best thing I ever did
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 Rank: Elite       Groups: Registered
Joined: 22/03/2010 Posts: 2,065 Points: 6,295 Location: Gorleston-on-sea
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geeman56, Try getting further copies from your newsagent, I do, no probs...  Current Builds: Deagostini HMS Victory: Deagostini HMS Sovereign of the seas. Completed Builds: Del Prado: HMAS Bounty: Hachette: RMS Titanic: Del Prado: Cutty Sark...
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Rank: Pro  Groups: Registered
Joined: 08/09/2010 Posts: 102 Points: 318 Location: Durban, South Africa
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So far in SA, deliveries are on time, although about 8 parts behind the news agents. (It took a while for me to decide to subscribe). The gifts tend to come a bit late, cos they have to order them specifically for a rather limited market here, but customer service has been pretty good, they responded to my mail in a couple of days and were actually polite and helpful on the phone. I also think weather plays a part... we don't have snow or ice...  Part time modeller, full time biker
Built: Pinta
Belle Poule (plastic)
Endeavour
Scratch build of Pirate ship "Neptune" (Based on cutter "HMS Aldebaran"
Current builds: Victory
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Hello geeman56!
Been their mate I stopped my subscription at issue 22 I get my copies from WHsmiths each week it's great had to pay 3 weeks deposit which I get back at the end of the 120 weeks, you also keep getting vouchers from them I've saved over £7.00 so far. Also back issues are quick I only waited under 2 weeks for the copies I needed. Don't give up change to a newsagent and continue.
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Rank: Beginner Level 1 Groups: Registered
Joined: 13/09/2010 Posts: 5 Points: 15 Location: sheffield
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Hi all, Thanks for your advice, i will go to whs or the news agents and get my issues from there now on, i should have done that weeks ago as i did when i built hattche's RMS Titanic and never had a problem. Once again thanks for the advice and ill be back building soon.
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US
