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 Rank: Newbie Groups: Registered
Joined: 09/03/2017 Posts: 2 Points: 6 Location: Torquay UK
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I have received all updates so far as issue 8. My subscriptions were up to date but all of a sudden the issues stopped coming and the payments stopped being taken. DeAg stated that I wss up to date but there was a hold up in supplies. Didn't make sense to me especially as I see others are up to date and there are completed ships out there. Anyone any ideas?
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Hi Roger, welcome to the forum, hope you enjoy your time with us. would suggest you give Customer Services a call and have them look into this for you.
Regards
Alan
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Rank: Newbie Groups: Registered
Joined: 09/03/2017 Posts: 2 Points: 6 Location: Torquay UK
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Already done that. Three times. They say all is good, subscription live, back log of parts. Are they being truthful?
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rogertrethewey wrote:Already done that. Three times. They say all is good, subscription live, back log of parts. Are they being truthful?
If they say your subscription is live then I would believe what they are saying. Am sure when the parts are available then they'll be sent out. Keep checking your subscription account, it will tell you when parts have been despatched.....  Regards Alan
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