Welcome Guest Search | Active Topics | Log In | Register

Refund on first 5 issues Options
Previous Topic · Next Topic
roymattblack
#1 Posted : 12 April 2017 15:37:54

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsOutstanding Build: An award for an outstanding buildBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Official Builds, Administrators, Moderator, Global Forum Support, Registered

Joined: 04/06/2011
Posts: 4,508
Points: 13,684
Location: ipswich
I subscribed to the test, and then to the full kit when it went live.
I was informed I'd get the first 5 issues at no charge but I've been debited for issues 1-4 so far.

A quick call to the help line and charges removed/refunded.

Ace service.

Roy.
Back to top
 Report Abusive | Report SPAM
birdaj2
#2 Posted : 12 April 2017 18:08:20

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered

Joined: 31/05/2010
Posts: 5,679
Points: 17,011
Location: Wiltshire
roymattblack wrote:
I subscribed to the test, and then to the full kit when it went live.
I was informed I'd get the first 5 issues at no charge but I've been debited for issues 1-4 so far.

A quick call to the help line and charges removed/refunded.

Ace service.

Roy.


Roy

I have only received issues 1 & 2 and was charged.

Phoned the query in yesterday and was promised a call back but mothing so far.

Checked my account this moring and i now have 3 - the trial, the new one with £1.99 credited back and now a third account number.

Just do not know what to do now as i have an aweful feeling when they do start shipping i may end up with at least 2 sets of parts Confused
Happy Modelling

BUILDING: Hachette Spitfire Mk 1A, Constructo Mayflower
SUBSCRIPTION COMPLETE (Awaiting building): USS Constitution, Sovereign of the Seas, 1:200 Bismarck (Hachette)
COMPLETED: Porsche 911, E-Type Jaguar, Lam Countach
Back to top
 Report Abusive | Report SPAM
roymattblack
#3 Posted : 12 April 2017 18:15:15

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsOutstanding Build: An award for an outstanding buildBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Official Builds, Administrators, Moderator, Global Forum Support, Registered

Joined: 04/06/2011
Posts: 4,508
Points: 13,684
Location: ipswich
...as long as you don't get charged for 2 sets of parts...
Back to top
 Report Abusive | Report SPAM
birdaj2
#4 Posted : 12 April 2017 18:20:41

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered

Joined: 31/05/2010
Posts: 5,679
Points: 17,011
Location: Wiltshire
roymattblack wrote:
...as long as you don't get charged for 2 sets of parts...


Confused getting quite stressed over it all to be fair.
Happy Modelling

BUILDING: Hachette Spitfire Mk 1A, Constructo Mayflower
SUBSCRIPTION COMPLETE (Awaiting building): USS Constitution, Sovereign of the Seas, 1:200 Bismarck (Hachette)
COMPLETED: Porsche 911, E-Type Jaguar, Lam Countach
Back to top
 Report Abusive | Report SPAM
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2009, Yet Another Forum.NET
This page was generated in 0.090 seconds.
DeAgostini