So,apparently the Free R2 Mug is not yet available.

Did anyone in the UK get their Baseball Cap in the end?

Not yet - still waiting!

nope, not got the cap or the mug. feel a bit fobbed off with them really, theyve had 2 extra months to sort out the cap, and should know by month 6 how many mugs to order in, stock issues seems like a weak lie really. tbh, im not that fussed abut them either really, i dont wear baseball caps, and dont really use mugs either

and im on issue 24 like most of us i think

Hmm so I am not the only one still waiting ,as with most here I guess I have still not received the Cap of the Mug , would have thought that they would have sorted their suppliers of these types of goods before release of the magazine .... they know the numbers of subscribers , it's not like the amount they need should be a big surprise.

You are confusing two R2 offers, the release start was newsagent and subscription which had differing gifts to the current subscription only offer, (R2 is no longer available to buy from issue at newsagents under the DeAgostini brand and is now only available via ModelSpace subscription hence a change in gifts).

All 'free gifts' (no matter which collection) are subject to change/availability which is noted within the free gifts element.

Unsure if you have noticed on the forum, that release start customers are announcing they have just received a 'Build Your Own R2D2' note book and a pen which contains a floating R2-D2, which have been included with 29-32.

Wetsparks Hi, yes it was probably reading your post that made me realise I had not received any of the free gifts other than the initial ones.

Which is when I went a searching to see what else I was supposed to receive, only to find that the deal that I signed up to had disappeared.

I always hate it when a supplier tried to hide behind their T&Cs to justify their actions, or lack of, so to get that response from a forum admin is a bit disappointing, they should be here to help the subscribers !

Anyhow, what issues did you receive the pen with please ?

I have just received issues 29 to 32 but received nothing?

I have been looking at the letters that came with previous months issues and there is a note of one regarding the cap in which it says is to follow, but I can't find any ref to any of the others gifts ?

Surely if a "free" gift(s) forms part of an "offer to tempt" and that offer is then accepted, the seller is then obliged to fulfil that offer, or be in breach of the contract, regardless of any small print ?

The original R2 retail offer no longer exists hence why it is no longer on display and has been replaced with a subscription only offer which has differing gifts.

Some customers are indicating that at 29-32 they have received a R2 notebook and pen and the cap and mug are noted on the invoice as 'to follow'.
If you have have not received the notebook and pen in your 29-32, then a call to c/s should indicate when these gifts should be received.

Regarding gifts, it is clearly noted that gifts are subject to change or availability., this is not hiding behind T&C's but is making clear statement of this possibility, which because this has been formally noted and you then subscribe, it's on the understanding that you are aware of this possibility, though as a normal rule, gifts are supplied as indicated.
The only time a gift is not supplied as indicated, is if there has been a supplier problem or that gift stock has been exhausted, in which case the gift will be substituted. In this instance it appears that the cap and mug have not been substituted as both are indicated on invoices to follow.

I'll investigate the cap & mug gifts but at this moment in time it appears these are still to follow and the note book and pen is being received.

I'll get the situation clarified with the R2 project manager after the bank hol Phil, hopefully the cap and mug are to follow..

It's a safeguard should the gift supplier, for whatever reason be unable to supply or continue supply.