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HMS Vic
#1 Posted : 27 October 2017 17:22:12

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Location: Gloucestershire
Hi all,
I am subscribed to the E-Type and have opted for binders. I have the first one which was free but havent received any more and I am up to issue 28. Does anyone know when they should arrive?

Ta.
HMS Victory, Spitfire, MP 4-23, D51, T72, Honda CB750, Harley Davidson, Hayabusa, Ducatti 1299, E-Type, Mustang and Porsche 911, VW T1 Samba. Many others from other suppliers on the go!
Tomick
#2 Posted : 27 October 2017 19:45:26

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Would be an idea to check with c/s that you are listed to receive.
HMS Vic
#3 Posted : 28 October 2017 11:02:19

Rank: Semi-Pro Level 2

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Posts: 79
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Location: Gloucestershire
Hi Tomick,
I did near the beginning of the subscription and I did ask for them. They are just not arriving! I have sent c/s a message.
HMS Victory, Spitfire, MP 4-23, D51, T72, Honda CB750, Harley Davidson, Hayabusa, Ducatti 1299, E-Type, Mustang and Porsche 911, VW T1 Samba. Many others from other suppliers on the go!
Gandale
#4 Posted : 28 October 2017 11:10:10

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Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionOutstanding Build: An award for an outstanding buildBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
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HMS Vic wrote:
Hi Tomick,
I did near the beginning of the subscription and I did ask for them. They are just not arriving! I have sent c/s a message.


You may be better giving them a call on Monday, you'll get a quicker direct answer that way....

Regards

Alan
albert88nt
#5 Posted : 06 December 2017 22:03:43

Rank: Beginner Level 2


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Joined: 06/12/2017
Posts: 11
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Location: UK
HMS Vic wrote:
Hi all,
I am subscribed to the E-Type and have opted for binders. I have the first one which was free but havent received any more and I am up to issue 28. Does anyone know when they should arrive?

Ta.


Did you solved with the binders?
Current build: E-type Jaguar
delboy271155
#6 Posted : 07 December 2017 00:49:27
Rank: Administration

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
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Joined: 09/11/2012
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Location: East midlands
albert88nt wrote:
HMS Vic wrote:
Hi all,
I am subscribed to the E-Type and have opted for binders. I have the first one which was free but havent received any more and I am up to issue 28. Does anyone know when they should arrive?

Ta.


Did you solved with the binders?



I spoke to C/S a few weeks ago and was informed the next binder for the Jag was due with issue 40.

Regards
delboy271155
( Derek )
COME BACK GUY FAWKES "YOUR COUNTRY NEEDS YOU"






HMS Vic
#7 Posted : 07 December 2017 16:49:13

Rank: Semi-Pro Level 2

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Joined: 24/09/2012
Posts: 79
Points: 225
Location: Gloucestershire
ok thanks. Perhaps they are waiting til we have the full set of books to go in it before sending. Other subs send binders so that you can put in books as you get them. I am nearly up to 40 but have only 1 binder. Will still give them a call eventually.
HMS Victory, Spitfire, MP 4-23, D51, T72, Honda CB750, Harley Davidson, Hayabusa, Ducatti 1299, E-Type, Mustang and Porsche 911, VW T1 Samba. Many others from other suppliers on the go!
Gandale
#8 Posted : 07 December 2017 21:32:33

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionOutstanding Build: An award for an outstanding buildBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered, Global Forum Support, Moderator, Official Builds, Administrators

Joined: 08/09/2012
Posts: 15,172
Points: 46,151
Location: Aberdeen
Guys, the best way to deal with this is for you to give C/S a call and speak to them directly. A call is far better than simply sending an email, you'll get a quicker response this way too.....Cool Cool

Regards

Alan
HMS Vic
#9 Posted : 08 December 2017 11:42:14

Rank: Semi-Pro Level 2

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Joined: 24/09/2012
Posts: 79
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Location: Gloucestershire
If you follow the contact us details on the website you either get just an email address that they have been ignoring for 2 months or a phone number that gets number unobtainable!!!!
I have also had 2 months trying to get missing Countach parts but they are not responding to emails and no phone number is given. They seem to be getting as bad as Eaglemoss!
HMS Victory, Spitfire, MP 4-23, D51, T72, Honda CB750, Harley Davidson, Hayabusa, Ducatti 1299, E-Type, Mustang and Porsche 911, VW T1 Samba. Many others from other suppliers on the go!
Tomick
#10 Posted : 08 December 2017 11:49:37

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HMS Vic wrote:
If you follow the contact us details on the website you either get just an email address that they have been ignoring for 2 months or a phone number that gets number unobtainable!!!!
I have also had 2 months trying to get missing Countach parts but they are not responding to emails and no phone number is given. They seem to be getting as bad as Eaglemoss!
Can you PM your account and address detail for both to me along with detail of what you are in need of and wil get this looked into.

albert88nt
#11 Posted : 04 January 2018 23:21:54

Rank: Beginner Level 2


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Location: UK
delboy271155 wrote:

I spoke to C/S a few weeks ago and was informed the next binder for the Jag was due with issue 40.

Regards
delboy271155
( Derek )


I`ve just received no. 37, 38, 39 and 40 and still no binder
Current build: E-type Jaguar
Gandale
#12 Posted : 04 January 2018 23:33:34

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionOutstanding Build: An award for an outstanding buildBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered, Global Forum Support, Moderator, Official Builds, Administrators

Joined: 08/09/2012
Posts: 15,172
Points: 46,151
Location: Aberdeen
albert88nt wrote:
delboy271155 wrote:

I spoke to C/S a few weeks ago and was informed the next binder for the Jag was due with issue 40.

Regards
delboy271155
( Derek )


I`ve just received no. 37, 38, 39 and 40 and still no binder


Give CS a call quoting your subscription number, they'll give you latest info on your binder situation.....Cool Cool

Regards

Alan
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