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johnboy3376
#1 Posted : 20 November 2017 14:35:36

Rank: Newbie

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Joined: 20/11/2017
Posts: 1
Points: 3
Location: Lakeland Fl
I have followed all of the advice here and I'm still seeing nothing but a white light when I do the test for Luke and Leia. I called customer service and they referred me to the boards. Not sure what to do.
tschwand
#2 Posted : 20 November 2017 15:12:17

Rank: Semi-Pro Level 1

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Joined: 04/08/2017
Posts: 73
Points: 243
Location: Missouri, USA
If I remember correctly, if all you get is a white light, try putting in new batteries. If that doesn’t work, you need a new board. So then you need to call and ask for a replacement issue.
Metal Mech
#3 Posted : 20 November 2017 15:49:50

Rank: Master

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Location: Allentown PA
johnboy3376 wrote:
I have followed all of the advice here and I'm still seeing nothing but a white light when I do the test for Luke and Leia. I called customer service and they referred me to the boards. Not sure what to do.

Hey I am the forum support member for the USA. Tschwands advice above is correct. Try fresh batteries. If that doesn’t work you need a new board. If that is the case pm me and I will get that straightened out for you.


DeAgostini kit builds:

Millennium Falcon: 18% Complete
Shelby GT-500: 28% Complete
Thunderbird 2: 13.75% Complete
Archaeopterryx
#4 Posted : 24 November 2017 18:48:51

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Joined: 24/11/2017
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Points: 9
Location: Minnesota
I, too, am experiencing a bad projector. I only get the white light, and new batteries have not helped. May I PM you as well, Metal Mech?

Thanks!
Metal Mech
#5 Posted : 24 November 2017 19:39:44

Rank: Master

Active Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
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Joined: 07/07/2015
Posts: 1,292
Points: 3,928
Location: Allentown PA
Archaeopterryx wrote:
I, too, am experiencing a bad projector. I only get the white light, and new batteries have not helped. May I PM you as well, Metal Mech?

Thanks!

Absolutely. I will get it sorted out for you.

DeAgostini kit builds:

Millennium Falcon: 18% Complete
Shelby GT-500: 28% Complete
Thunderbird 2: 13.75% Complete
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