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 Rank: Beginner Level 3 Groups: Registered
Joined: 19/05/2018 Posts: 24 Points: 72 Location: England
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Hi, I already Have issues up to 62, but am still waiting on numbers 46 and 47 most notably. 58-60 are a little more recent but still no sign of these either.
I dont suppose anyone has an outlet for 46 and 47 please...?
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Hi Tills Can you confirm if you have a subscription or are collecting from a newsagent. Andy Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .
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Rank: Beginner Level 3 Groups: Registered
Joined: 19/05/2018 Posts: 24 Points: 72 Location: England
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Hi Andy
I have a subscription.
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Hi Tills Have you contacted C/S about your missing issues Andy Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .
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Rank: Beginner Level 3 Groups: Registered
Joined: 19/05/2018 Posts: 24 Points: 72 Location: England
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Hi Andy
Yes, originally at the beginning of March.
Thanks Mark
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Hi Mark Contact them again for an update. Andy Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .
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Rank: Beginner Level 3 Groups: Registered
Joined: 19/05/2018 Posts: 24 Points: 72 Location: England
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Hi Andy
I do on a regular basis, always the same answer.... now there are further missing issues. Will just have to see what happens. I am due a delivery next week and will get whatever issues are available...
Thanks Mark.
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 Rank: Newbie Groups: Registered
Joined: 14/05/2017 Posts: 3 Points: 9
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Having the same issue, ( as are many others reading from the facebook page )
I've totally stopped building due to missing issues. And yes, I AM subscribing. After complaining for yet another time to Customer Services and this time being promised an email from them regarding the missing issues.... well that was mid-last month and STILL no reply.
Now, according to my account-log-in page, i've had another (possible) 4 issues sent, and i am STILL missing early issues to actually do anything with this build.
For the amount of money and commitment for these releases the service is pretty terrible.
You should NOT have to wait this many months for early issues that you've ALREADY PAID FOR.
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astrotoyboy wrote:Having the same issue, ( as are many others reading from the facebook page )
I've totally stopped building due to missing issues. And yes, I AM subscribing. After complaining for yet another time to Customer Services and this time being promised an email from them regarding the missing issues.... well that was mid-last month and STILL no reply.
Now, according to my account-log-in page, i've had another (possible) 4 issues sent, and i am STILL missing early issues to actually do anything with this build.
For the amount of money and commitment for these releases the service is pretty terrible.
You should NOT have to wait this many months for early issues that you've ALREADY PAID FOR. Hi could you please reply to my PM and I will get this looked into Andy Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .
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 Rank: Amateur Level 1 Groups: Registered
Joined: 31/05/2017 Posts: 31 Points: 99
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I've been waiting for a replacement issue 27 (the projector) for several months now and have had to stop my build. I'm a subscriber too & have contacted CS a few times only to be told its still out of stock.
Here's hoping new issues come into stock soon so I can resume my build.
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Rank: Amateur Level 1 Groups: Registered
Joined: 31/05/2017 Posts: 31 Points: 99
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*sigh* After still not getting a replacement projector yet, I emailed CS again just to remind them it was still outstanding.
Even though they'd previously agreed to send one when they were back in stock, I got the set response of "the projector is not faulty, it will only show the clip of Luke until you finish the build etc etc'.
I had to explain all over again that it IS faulty and wont show ANY clips.
After months of waiting I feel like I'm back at square one. So frustrating. Will cancel my sub if I have to wait much longer.
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 Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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philljwarren wrote:*sigh* After still not getting a replacement projector yet, I emailed CS again just to remind them it was still outstanding.
Even though they'd previously agreed to send one when they were back in stock, I got the set response of "the projector is not faulty, it will only show the clip of Luke until you finish the build etc etc'.
I had to explain all over again that it IS faulty and wont show ANY clips.
After months of waiting I feel like I'm back at square one. So frustrating. Will cancel my sub if I have to wait much longer. Can you PM your sub and contact details to me and will see what I can do to get this sorted.
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Hi sabreman Could you PM your sub and contact details to me and will see what I can do to get this sorted. Andy Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .
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Rank: Newbie Groups: Registered
Joined: 15/11/2017 Posts: 2 Points: 6 Location: Chicago
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Hello-
My issue is a little different. I'm not missing issues, my shipments have stopped and when contacting C/S they tell me its on back-order. I have up to issue 32.
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Hi researcher C/S are best placed to advise the status of your subscription and the forum cannot access account or stock information. Andy Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .
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Rank: Beginner Level 2 Groups: Registered
Joined: 29/10/2017 Posts: 11 Points: 36 Location: Ontario, Canada
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Researcher wrote:Hello-
My issue is a little different. I'm not missing issues, my shipments have stopped and when contacting C/S they tell me its on back-order. I have up to issue 32. I'm stuck at the same spot, though I was told there was a problem at the warehouse and it would be shipping soon. It's going on a month now since I was charged for the shipment and still nothing.
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VincentVegaFFF wrote:Researcher wrote:Hello-
My issue is a little different. I'm not missing issues, my shipments have stopped and when contacting C/S they tell me its on back-order. I have up to issue 32. I'm stuck at the same spot, though I was told there was a problem at the warehouse and it would be shipping soon. It's going on a month now since I was charged for the shipment and still nothing. Please read the thread below http://forum.model-space...aspx?g=posts&t=28282Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .
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Rank: Beginner Level 2 Groups: Registered
Joined: 29/10/2017 Posts: 11 Points: 36 Location: Ontario, Canada
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arpurchase wrote:VincentVegaFFF wrote:[quote=Researcher]Hello-
My issue is a little different. I'm not missing issues, my shipments have stopped and when contacting C/S they tell me its on back-order. I have up to issue 32. I'm stuck at the same spot, though I was told there was a problem at the warehouse and it would be shipping soon. It's going on a month now since I was charged for the shipment and still nothing. Please read the thread below http://forum.model-space...spx?g=posts&t=28282[/quote] Ah, so other packs are shipping soon as well? The way the post is worded it made it sound like pack 17 was the only one being shipped soon. Good to know the others are on the way.
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Hi Vincent as you did not specify what pack you were waiting for I assumed you were awaiting pack 17 for enquiries on all other packs contact C/S for updates. Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .
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This seller is doing nothing more than scare tactics to get you to buy the item/items he has for sale and should be reported for making false claims. The R2-D2 collection is ongoing and none of the issues have been discontinued, rest assured you will receive all your parts. Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .
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US
