|
|
 Rank: Beginner Level 2  Groups: Registered
Joined: 07/01/2017 Posts: 18 Points: 57 Location: Edinburgh
|
Hi
Anyone else having problems with the spacer rods from issue 73?
I have been unable to tighten the 8mm screws into 2 of the spacer rods, maybe it's a fault with them?
Two worked as they should, and are sturdy to the frame.
Thought I would check in here, before contacting customer support.
Cheers
|
|
|
 Rank: Vice-Master    Groups: Registered
Joined: 05/03/2017 Posts: 531 Points: 1,710 Location: Midlands, UK
|
Yeah i had this problem with 1 of my rods, i could bearly get a screw in. As though the hole wasnt deep enough. Just contact de agostini and they will replace the issue for you. I couldnt be bothered to wait, so i filed 1 of the screws down to fit tight. Had to take about 2mm off the length of mine. Holds the rod tight amd dosent seem to pose any future problems, but i have been using threadlock on all the screws in the framework. Think there must be a bad batch of rods. Building:
Ghostbusters Ecto-1, Ford GT40, Gone in 60 seconds Eleanor mustang, Shelby Cobra
Complete:
R2D2, Red Bull RB7 RC, Battleship Bismarck, Shelby GT500 'super snake'
|
|
|
Rank: Beginner Level 2 Groups: Registered
Joined: 07/01/2017 Posts: 18 Points: 57 Location: Edinburgh
|
Thanks semaj... It wasnt me doing it wrong then 
|
|
|
Rank: Beginner Level 1 Groups: Registered
Joined: 13/01/2018 Posts: 8 Points: 33
|
Same problem with one of the spacers not being drilled deep enough. I’ve contacted CS so hopefully I’ll not have to wait too long
|
|
|
Rank: Vice-Master Groups: Registered
Joined: 05/03/2017 Posts: 531 Points: 1,710 Location: Midlands, UK
|
Ive had to replace a couple upto now due to faulty parts. Usually they have arrived within 2 weeks. Just check with them that theu have what you need in stock. Building:
Ghostbusters Ecto-1, Ford GT40, Gone in 60 seconds Eleanor mustang, Shelby Cobra
Complete:
R2D2, Red Bull RB7 RC, Battleship Bismarck, Shelby GT500 'super snake'
|
|
|
Rank: Vice-Master Groups: Registered
Joined: 05/03/2017 Posts: 531 Points: 1,710 Location: Midlands, UK
|
Although, i must add, if you collect via a newsagent rather than a direct sub with de ag/MS then you may have to ask your newsagent to re order it. Which can be a bit more difficult as they use a supplier, not de ag directly in most cases. but it is always worth contacting the publisher first as they are usually pretty good. Building:
Ghostbusters Ecto-1, Ford GT40, Gone in 60 seconds Eleanor mustang, Shelby Cobra
Complete:
R2D2, Red Bull RB7 RC, Battleship Bismarck, Shelby GT500 'super snake'
|
|
|
 Rank: Pro  Groups: Registered
Joined: 16/04/2011 Posts: 328 Points: 998 Location: Anglesey
|
semaj wrote:Although, i must add, if you collect via a newsagent rather than a direct sub with de ag/MS then you will have to ask your newsagent to re order it. Which can be a bit more difficult as theu use a supplier, not de ag directly in most cases That's not the case, I collect from newsagent, had a problem with issue 70, rang CS and they sent out a new one FOC. Darren
Have an AWSOME day and may the Force be with you always 😉 Building: Millennium Falcon https://forum.model-spac...sts&t=14381&p=7 - Building: BTTF Delorean - Building: Dom's Dodge Charger - Building : X-Wing https://forum.model-spac...aspx?g=posts&t=34899
|
|
|
Rank: Vice-Master Groups: Registered
Joined: 05/03/2017 Posts: 531 Points: 1,710 Location: Midlands, UK
|
spudtrooper37 wrote:semaj wrote:Although, i must add, if you collect via a newsagent rather than a direct sub with de ag/MS then you will have to ask your newsagent to re order it. Which can be a bit more difficult as theu use a supplier, not de ag directly in most cases That's not the case, I collect from newsagent, had a problem with issue 70, rang CS and they sent out a new one FOC. i stand corrected! thank you for clearing things up there. i only mentioned it because in the past i have had trouble trying to get replacements via newsagents (was a production from a different company though). i have edited my post Building:
Ghostbusters Ecto-1, Ford GT40, Gone in 60 seconds Eleanor mustang, Shelby Cobra
Complete:
R2D2, Red Bull RB7 RC, Battleship Bismarck, Shelby GT500 'super snake'
|
|
|
Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
|
spudtrooper37 wrote:semaj wrote:Although, i must add, if you collect via a newsagent rather than a direct sub with de ag/MS then you will have to ask your newsagent to re order it. Which can be a bit more difficult as theu use a supplier, not de ag directly in most cases That's not the case, I collect from newsagent, had a problem with issue 70, rang CS and they sent out a new one FOC. Just so you know, as a normal rule c/s are instructed not to do so for one reason alone, they have no proof that your actually buying it where as your Newsagent has. If buying via a Newsagent, the contract of supply is via the Newsagent.
|
|
|
|
Guest (4)
|
US
