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 Rank: Amateur Level 1 Groups: Registered
Joined: 15/08/2017 Posts: 37 Points: 104 Location: West Sussex
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Hi I am still waiting for two display cases for my two mustang kits, I spoke to customer service a month ago and when questioned on an expected delivery date he said we will send them as soon as they are available, very unsatisfactory, a date would be helpful !
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 Rank: Newbie Groups: Registered
Joined: 13/05/2018 Posts: 1 Points: 3 Location: isle of wight
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Sorry if i'm the only one not in the know but just wondered what's the situation with the display cases? My sub finished some time ago but i've still not received my display case and i'm becoming concerned that i never will 
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 Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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The retail team have advised that the initial shipment was due to arrive many weeks ago and the Ops team now doing their best to determine what happened to the shipment plus the balance of the order, they hope to have an update soon.
Rest assured the matter will be resolved as soon as possible.
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 Rank: Beginner Level 3 Groups: Registered
Joined: 04/09/2016 Posts: 22 Points: 62 Location: Wolverhampton
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Any update regarding the display case
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Rank: Beginner Level 1 Groups: Registered
Joined: 05/03/2016 Posts: 8 Points: 24
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Hi all am i the only one who is still waiting after 6 months and still being told that the cases are not in and that they have now idea when they will be in after all if they sent out issues to me and i didnt pay they would soon have something to say about it
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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The first batch is due to arrive by the end of this week 
If you guys would like to PM me your name, address and subscription ref details, I’ll see what I can do to get your case prioritised.
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Rank: Beginner Level 1 Groups: Registered
Joined: 05/03/2016 Posts: 8 Points: 24
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Tomick wrote:The first batch is due to arrive by the end of this week
If you four guys PM me your name, address and subscription ref details, I’ll see what I can do to get your case prioritised. is there any up date news
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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busta wrote:Tomick wrote:The first batch is due to arrive by the end of this week
If you four guys PM me your name, address and subscription ref details, I’ll see what I can do to get your case prioritised. is there any up date news If you have PM’d your details to me then you will be prioritised.
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 Rank: Semi-Pro Level 1   Groups: Registered
Joined: 03/03/2016 Posts: 64 Points: 192 Location: Darfield UK
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I'm still waiting too, but will wait patiently for a little longer since they're supposed to be on their way...
Hope they're packed well!!!
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Rank: Beginner Level 1 Groups: Registered
Joined: 05/03/2016 Posts: 8 Points: 24
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Hi any idea to when these cases will come in. I guess the batch that tomick mentioned has been and gone please note im still being patient its just my mustangs getting dusty
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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busta wrote:Hi any idea to when these cases will come in. I guess the batch that tomick mentioned has been and gone please note im still being patient its just my mustangs getting dusty As mentioned, if you PM me your name, address and subscription ref details, I’ll see what I can do to get your case on its way..I've not received any such contact from you?
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Rank: Beginner Level 1 Groups: Registered
Joined: 05/03/2016 Posts: 8 Points: 24
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Tomick wrote:busta wrote:Hi any idea to when these cases will come in. I guess the batch that tomick mentioned has been and gone please note im still being patient its just my mustangs getting dusty As mentioned, if you PM me your name, address and subscription ref details, I’ll see what I can do to get your case on its way..I've not received any such contact from you?
hi tomick ive sent you a pm have you received it thanks busta
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Rank: Beginner Level 3 Groups: Registered
Joined: 04/09/2016 Posts: 22 Points: 62 Location: Wolverhampton
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I have seen on Facebook that people are receiving the display case. We have noticed that the case supplied is the one off the website. £69.99. We have paid extra £150.00 for the case. Where has the extra £80 gone.
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Are you sure its the correct Mustang case as supplied with the collection as we have had no complaints from those people who have received the advertised case so far. The facebook guy may have ordered the one off the forum which is different from your case. Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .
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Rank: Beginner Level 3 Groups: Registered
Joined: 04/09/2016 Posts: 22 Points: 62 Location: Wolverhampton
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Do you have any pictures of the actual case that we should be provided with. Once received I will check with him on Facebook.
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Can you ask the guy if he was a premium Subscriber Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .
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Rank: Beginner Level 3 Groups: Registered
Joined: 04/09/2016 Posts: 22 Points: 62 Location: Wolverhampton
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Just checked with him. He has confirmed that he was a premium subscriber
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I have passed this on to the retail team to investigate and will get back to you on this. Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .
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Rank: Semi-Pro Level 1 Groups: Registered
Joined: 03/03/2016 Posts: 64 Points: 192 Location: Darfield UK
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Still waiting patiently for mine......I'm a premium subscriber 
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Rank: Amateur level 2  Groups: Registered
Joined: 28/01/2016 Posts: 46 Points: 131 Location: Pennsylvania, U.S.
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Interesting discussion about the display cases. I'm in the US and I'm still waiting for the last couple parts to complete the subscription. Is the display case to be had as part of the whole deal? Or was this something that one has to pay extra for?
I'd like to get the case, but it it's going to be a lot of drama to get it, I'd sooner buy one in the aftermarket and keep on going.
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Guest (2)
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US
