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Atlas Vasa Options
Namflow
#1 Posted : 06 August 2018 13:54:52

Rank: Newbie

Groups: Registered

Joined: 06/08/2018
Posts: 2
Points: 6
Location: Denmark
A couple of years ago I ordered the Atlas Editions (DeAgostini) Vasa warship. I have received 28 of the 36 packages. Now they tell me that they have discontinued the kit, and I won't be able to get the remaining 8 deliveries. I now have an incomplete kit worth over 5.000 Dkr (600 GBP). They have closed down their website, and they are not answering mails anymore.

STOP BUYING FROM DEAGOSTINI!

Gandale
#2 Posted : 06 August 2018 14:15:33

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionOutstanding Build: An award for an outstanding buildBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
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Joined: 08/09/2012
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Location: Aberdeen
This is not true. If you email sales@model-space.co.uk we will make sure Customer Services contact you and ALL of your Subscription will be fulfilled 100%.

The Atlas website does say that all existing subscriptions will be fulfilled.

https://www.atlasedition...ent/login/restricted.do

Thank you



Alan


Namflow
#3 Posted : 06 August 2018 21:23:08

Rank: Newbie

Groups: Registered

Joined: 06/08/2018
Posts: 2
Points: 6
Location: Denmark
That is probably true in your country.
However, here in Denmark we had a similar website, saying
that it will continue as always.
But, a couple of days ago the website changed to this:
https://www.editionsatla...ient/connexion/index.do

And before that, they have cancelled all my collections.
I have tried mailing them numerous times, but no reply.

So nothing has changed; DeAgostini/Atlas sends you 3/4 of
the kit and then discontinues the product.
Gandale
#4 Posted : 06 August 2018 22:12:31

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionOutstanding Build: An award for an outstanding buildBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered, Global Forum Support, Moderator, Official Builds, Administrators

Joined: 08/09/2012
Posts: 15,172
Points: 46,151
Location: Aberdeen
Hi Namflow,

Email ModelSpace as instructed in my ealier post and someone will organise the balance of your issues to be sent...Cool Cool

Regards

Alan
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