Tomick wrote:figuerres wrote:Tomick wrote:See post #11
which has been the same story for the last 2 weeks.....
2 weeks is on the 12th
ok let's clarifiy this:
i was charged on july 2nd 2018 -- so my total time waiting for anything to happen has been more than 30 days.
i gave them time and called customer service in july on the 16th at 12:48 pm local time.
i was told that they were getting the packages shipped out very soon, just give it a few days.
so i have been told the same story more than one time and over a 3 week period.
i did not bother the company for 2 weeks in good faith that they would get things shipped.
it has now been 38 days i have been waiting for the package.
i will also mention that it has been over a month on my other project the ford mustang, last shipped on june 28th
i am also going to have to start asking what happened to that as it should have shipped between july 28th and today.
i have not seen any posts about problems with that kit so i do not know what is going on.
again, the company has my contact info and the history of what they have shipped and is not keeping track of things.
when i called the last time i asked for a manager so that i could address this with someone who could act on this but i was told that no managers were in the office.
i guess i can find out what the corporate office phone numbers are and stop dealing with a call center that has no managers.