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missing LED from issue 45 Options
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majoosta
#1 Posted : 22 August 2018 09:23:52

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Hi,

I am currently on issue 45 and haven't got LED Cluster For Processor State Indicator, LED Cluster Mounting Plate or LED Cable. Crying Is there any way to get these items as I've contacted customer services and haven't had any reply. Any help would be greatly appreciated!
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Gandale
#2 Posted : 22 August 2018 09:28:54

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Give customer services a call rather than send an email, you'll get a quicker response that way..... You'll need to give them your subscriber number and the issue number you need a replacement for...

Regards

Alan
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majoosta
#3 Posted : 22 August 2018 11:46:01

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Thanks for your help. Awful reception on telephone line but they are sending me another issue.BigGrin Thank you.
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majoosta
#4 Posted : 23 August 2018 17:38:08

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Sabreman64 wrote:
You're right, it is a terrible phone line. I phoned about a week ago about the missing issue 47 from my recent delivery. I have good hearing but I had great difficulty in understanding the person I was speaking to. I think (but can't be 100% sure because of the almost incomprehensible phone operator) I will be sent a copy of issue 47.

I also enquired about the two issues I've been waiting for for about six months, and I think (again, I can't be 100% sure) I was told that these two issues are expected in stock soon. Yeah, right, I'll believe that when I see it.


I'm glad it's not just me. I THINK I managed to decipher from the conversation that it will be sent out and they had it in stock. However, since then, I've received a reply from my email to them 1 day prior to me calling yesterday to say that issue 45 isn't in stock and that it will be sent when new stock arrives so I'm now not sure what the hell is happening!Cursing
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