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 Rank: Pro Groups: Registered
Joined: 27/10/2012 Posts: 146 Points: 427 Location: London
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Apollo 11 partwork. I subscribed yesterday, and got the confirmation email. Today I receive an email welcoming me to the positive living partwork. Just a glitch, or have I been signed up to wrong partwork? 
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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You may have received 2 emails, one to confirm your Apollo interest and another of the "Positive Living". The latter email is a fulfilment house system error which DeAgostini are aware of, You should disregard it.
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Rank: Pro Groups: Registered
Joined: 27/10/2012 Posts: 146 Points: 427 Location: London
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Ok, thanks for that,it's just that it had all the other info such as direct debit and address details on it that make things a bit worrying.
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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luigione wrote:Ok, thanks for that,it's just that it had all the other info such as direct debit and address details on it that make things a bit worrying. It's a copy across of the same details held for your Apollo registration.
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Rank: Pro Groups: Registered
Joined: 27/10/2012 Posts: 146 Points: 427 Location: London
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Thanks for your prompt reply.
Will really be looking forward to this if it goes live, only problem now is I probably won't be able to do the X-wing,got too many subs going on at the moment.
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Customer Services are sending out and an official email shortly. It was a system technical problem., Apollo subscription's have been processed correctly and you won't be receiving "Positive Living".
Email as follows:
Dear subscriber,
Please note that you recently subscribed to Build the Apollo 11 Lunar Module but may have received a Welcome Email confirmation for the subscription to Positive Living which was sent out in error and should be ignored. The corrected letter for Build the Apollo 11 Lunar module will be forwarded to you shortly.
We would like to apologise for any inconvenience caused.
Kind Regards,
Customer Care
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