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Red light fault Options
Jonnyc1988
#1 Posted : 16 December 2018 00:13:08

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Hey, I am having the same fault a few people are having. All finished, batteries charged, initialized. Started up, jumps forward, dome doesn't spin. Red light.
I've had it open and checked my connections, took hours!! Ive had the batteries out and checked their charge. These are the batteries I am using:
https://18650.uk/product/samsung-30q-button-top
Really frustrating after 2 years and lots of money spent. Hopefully someone can find a solution soon
NeoFuture
#2 Posted : 16 December 2018 00:17:27

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Seems a common problem, I did a strip and rebuild tonight as I showed you on Facebook earlier, im deflated by the whole situation, which seems to already be known by the forum admins
arpurchase
#3 Posted : 16 December 2018 00:22:34

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Batterys look good as many have used them without problem. Can I ask you to check all the labels to the cables are correctly placed.
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semaj
#4 Posted : 16 December 2018 00:25:58

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make sure all the plugs are fully pressed into the sockets. i saw one user mention that simply 1 of the plugs was a tiny bit loose, pressed it in more and it worked. maybe some tweezers could help to ensure they are fully pressed in - some sockets sit quite deep into the sockets.
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Jonnyc1988
#5 Posted : 16 December 2018 00:26:21

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I've done a full strip and check of connections today. I'll do it again tomorrow. It takes a long time!!
Tomick
#6 Posted : 16 December 2018 00:27:28

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Hate to say it but the common factor so far has been batteries not as per the spec or labelling/wiring. But we will endeavour to help identify and resolve your problems. But please don’t forget that we cannot see the assembly and a case of working in the dark so to speak and having to go through a basic check process to start with., some problems may sound similar but the cause may not be the same.
NeoFuture
#7 Posted : 16 December 2018 00:35:36

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I've posted a video showing it working, but not working properly after reconnecting the power, I've done a strip and recharge, checked labels (1 fell off while I was) reconnected everything and its still the same

https://www.youtube.com/watch?v=0MNckTZUOJ4

and

stripped down

https://www.youtube.com/...BSrYJbryaeT_HQdkP_YfgW54
arpurchase
#8 Posted : 16 December 2018 00:45:22

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Request a replacement MCU unit fron C/S
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NeoFuture
#9 Posted : 16 December 2018 00:57:35

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will call them tomorrow, thanks
Tomick
#10 Posted : 16 December 2018 01:01:20

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NeoFuture wrote:
will call them tomorrow, thanks
C/S does not operate at the weekend
PeterP
#11 Posted : 16 December 2018 15:45:10

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The common factor in this is the MCU after checking all the wiring of course, this could be a quality control issues with the MCU, people seem to be getting the same problem weather they used protected or unprotected batteriesConfused if changing the MCU doesn't fix the problem the next thing is the Orange Pi microcomputer in the dome which is static sensitive and can be damaged easily, of course it may be worth mentioning there could be a dodgy cable and buzzing them out may reveal a bad one or more!!
Tomick
#12 Posted : 16 December 2018 15:59:01

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In actual fact, the biggest factor so far is incorrectly labelled wires, incorrectly plugged wires and plugs not properly fitted.
Jonnyc1988
#13 Posted : 16 December 2018 15:59:31

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It's really frustrating. Checking all the connections was a massive job. Replacing the MCU will be a massive job, and I feel like the more I disconnect and reconnect all these cables the more likely they are to get damaged. Feeling so deflated
PeterP
#14 Posted : 16 December 2018 16:01:53

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Tomick wrote:
In actual fact, the biggest factor so far is incorrectly labelled wires, incorrectly plugged wires and plugs not properly fitted.


Yes but i did say after checking the wires first Flapper
PeterP
#15 Posted : 16 December 2018 16:04:05

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Jonnyc1988 wrote:
It's really frustrating. Checking all the connections was a massive job. Replacing the MCU will be a massive job, and I feel like the more I disconnect and reconnect all these cables the more likely they are to get damaged. Feeling so deflated


Yes you quite right the wires are very easily damaged so care must be taken when repeatedly removing and inserting
Tomick
#16 Posted : 16 December 2018 16:21:42

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PeterP wrote:
Tomick wrote:
In actual fact, the biggest factor so far is incorrectly labelled wires, incorrectly plugged wires and plugs not properly fitted.


Yes but i did say after checking the wires first Flapper
We have some that have checked a number of times then discover such, more often than not its one of these problems Flapper
PeterP
#17 Posted : 16 December 2018 16:28:33

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Tomick wrote:
PeterP wrote:
Tomick wrote:
In actual fact, the biggest factor so far is incorrectly labelled wires, incorrectly plugged wires and plugs not properly fitted.


Yes but i did say after checking the wires first Flapper
We have some that have checked a number of times then discover such, more often than not its one of these problems Flapper


Yes i know and i've seen it because i have checked mine many time over and i've said recheck again because we can all make mistakes Flapper
Jonnyc1988
#18 Posted : 17 December 2018 23:10:51

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Update. I can connect r2d2 to the app via WiFi, if I put it in video mode I see the live feed however none of the controls work. He whistles every time I press something but doesn't move. The app does say his battery level is 0% but I've had them out and they all read FUL on the charger. Tried the battery initialization too many times to count. I've also ordered a new MCU from deag. Hope this fixes him :(
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