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Jerk forward, no head rotation and red light Options
jeffusher
#1 Posted : 09 January 2019 15:07:20

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Jerk forward, no head rotation and red light.

This is by far the most widely supported fault reported across all forums.

I myself have this problem and have followed all of DeAgs advice and checklists but to no avail.

Are DeAg / Modelspace actively looking at this problem to get an official diagnosis and resolution?

Having stripped and rewired on multiple occasions, running voltage checks from battery box etc etc and now awaiting replacement battery box, MCU and dome computer how far as a customer do I have to go in order to get this build working???

I would appreciate if DeAg / Modelspace can confirm if they are working on getting a definitive resolution to pinpoint what the problem actually is. Are proper tests, on a test bench etc being completed to replicate the problem?

Constantly asking us to check connections, check battery types, make sure your labelling is correct after doing this over and over again is very frustrating. Especially when all has been checked and is correct.

Regards

Jeff


stwood6
#2 Posted : 09 January 2019 19:11:18

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I've been designing and building circuits and working with microcontroller and PI type devices for over 30 years. I once built a custom designed wire-wrap board for a 286 computer complete with video capture, ultrasonic capture, audio, IR, motor controllers and all with over 3000 wire-wrap connections - so I have a little experience with this type of troubleshooting.

Now, I don't have any schematics for our R2's, but if you're getting a lurch forward and a solid red light but nothing else - then here's my diagnosis (for what it's worth):

The MCU, the head motor cable or the head motor itself is bad. I'm sure that the startup routine is frozen trying to rotate the head waiting for one of the head rotation limit sensors to fire. There probably isn't a timeout in the routine, so it is going to wait forever for the limit detector to change states, which will never happen since the head isn't moving. With the lurch and the light that is a pretty good indicator that the PI is working, that the MCU is at least partially working and that the cable between the PI and the MCU is good.

Looking at the most obvious - a mechanical problem - is the head motor turning/making a noise, but the head not moving? I'm guessing not since you didn't mention hearing a sound.

So that would indicate an electrical or electronic issue. In cases like this, cabling is almost always the culprit. It is possible that a whole batch of MCU's were manufactured with a singlar defect, but I'm sure this was outsourced to a company that employed robotics to assemble the board and decent QA controls that would reduce the likelihood of systemic errors like this (the boards themselves look to be of decent manufacturing quality). Motors, the same deal - really rare for a motor like this to fail right out of the box.

I don't know if you have access to a multimeter, but if you do - check continuity between the pins on the MCU and the corresponding pins on the head motor with the cable connected. If you look at the board on the side opposite of the cable connector you'll see the solder pads. Just check that you get a beep on each of the 6 matching pads and that will eliminate the cable as the problem.

If your cable continuity is good, or if you don't have a multimeter - try swapping the connector for the head motor with one of the leg motors. The connectors are the same. Lift R2's head off the spindle. Start it up. If the head motor jerks a bit, then that means that the head cable and motor is good and that the MCU must be the problem. If the head motor doesn't jerk - then it is the cable, the motor or your R2 head is seized up - most likely the cable is bad. If you've plugged the leg wires into the head connector - your R2 will probably begin turning in circles, so be ready for that. If it does, then that is a solid indicator that the MCU is not the problem at all.

It is pretty easy to force a cable in backwards, bend a pin, or fail to seat a header properly. Sometimes, too, a pin can break free from the solder (particularly since we are all inserting and removing headers repeatedly), so the pin itself is there, but not actually contacting the trace on the board.

Good luck!
Current Builds: R2D2, Millenium Falcon
jeffusher
#3 Posted : 22 January 2019 22:56:14

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So, I have replaced the MCU, the dome computer and the battery box. I have also had the wiring independently checked and tested by another R2-D2 builder and confirmed they are all correct. I am also using the correct batteries which have been tested and verified.

My R2 still does not function as it should.

So do I now just have to accept the fact that my unit will never work as advertised?

After spending 2 years building and £900 there is there nowhere else to turn if the unit is still not functioning correctly?

Do DeAg have any response to a situation like this?

Regards

Jeff


arpurchase
#4 Posted : 23 January 2019 06:24:54

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Could you please provide the exact spec of your batterys . I take it that its still the head not turning on start u that is the problem.
Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .

jeffusher
#5 Posted : 23 January 2019 08:01:12

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Batteries are the ones recommended from 18650.uk:

https://18650.uk/product/samsung-30q-button-top/

Brand: Samsung SDI
Model: 30Q
Size: 18650
Chemistry: INR
Nominal Capacity: 3000mAh
Nominal Voltage: 3.6V
Discharge: 15A Max Continuous
Positive: Button Top
Protected: No
Rechargeable: Yes
Dimensions: 18.23mm x 64.78mm
Weight: 46.1g

Problem is will not complete startup correctly when on batteries but will when powered with the A/C Adapter. When starting up on battery power the unit goes forward, head does not spin and red light.

I can do the startup correctly when the A/C adapter is plugged in, remove the adapter when complete and then use the app and wi-fi to control the unit. Arms, holograms, lightsabre, voice etc all work as normal.

However, the sensors not working, just bumps into everything although they are "clicking" when powered. Also Short and long LCD lights come on randomly.

Regards

Jeff
arpurchase
#6 Posted : 23 January 2019 11:00:39

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What is the voltage coming out of the battery box cable and the voltage across the battery's in the battery box. Also can you check each individual cell to make sure they are fully charged as you may have a bad cell.

As I can't inspect your R2, we'll need to go through a process of elimination to resolve the problems, but first we need to get the start-up under battery power resolved.

Your R2 starting-up okay with the charger attached but not under battery power, is fair indication of being a battery or battery box problem.
Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .

jeffusher
#7 Posted : 23 January 2019 11:36:11

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Voltage from the battery box connectors was 12.4v.

Have not checked the individual batteries, but in the DeAg supplied charger they all charged OK to "FUL" and showed the correct output when purchased and primed as per the instructions.

Jeff
arpurchase
#8 Posted : 23 January 2019 11:56:04

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Can you check the batterys are all fully seated in the battery box especially at the positive end of the battery box. Also recheck your battery's as you could still have a bad cell.
Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .

jeffusher
#9 Posted : 24 January 2019 09:03:05

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Batteries tested, connections OK and original battery box replaced. Still the same.
arpurchase
#10 Posted : 24 January 2019 09:22:11

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I have sent you a PM.
Current builds:-C57,Zero, Lamborghini Countach, Caldercraft HMS Agamemnon,Robi,R2-D2, MFH Cobra .

Wozndon
#11 Posted : 19 March 2019 22:27:16

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I have exactly the same problem.£900 What a joke.
luigione
#12 Posted : 20 March 2019 06:29:54

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Having had this same problem, I can confirm that the most likely culprit is the connector on the dome motor that might be inverted. Try unplugging the motor and after the initial jerk forward, rotate the dome by hand fully in both directions, you'll need to do this to finish the start up sequence, and if all goes well, R2D2 should work, minus the head rotation. If it does work, then you will need a new head motor, as the controller will almost certainly be burnt out. I hope this helps.
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