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 Rank: Beginner Level 3 Groups: Registered
Joined: 11/12/2018 Posts: 29 Points: 96 Location: UK
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Hi
I have another issue now, the head rotates one way then rotates the other and hits the buffer and the sensor is not stopping it. its rotating at the correct speed now, so im wondering if the cable from the MCU to the head is faulty, i have done the following
Head spinning too fast
Replaced MCU - head still spinning too fast
Replaced dome motor - head spins at correct speed, but does on stop on second sensor.
Tested both sensors - both work.
Changed MCU for another one, checked all connections, still the same, changed the cables on both sensors still the same
Can anyone shed any light on the issue, or suggest any fixes, i have checked all connections are tight and fitted properly.
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Rank: Beginner Level 3 Groups: Registered
Joined: 11/12/2018 Posts: 29 Points: 96 Location: UK
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Hi could I get some help from an admin on this issue please
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Rank: Beginner Level 3 Groups: Registered
Joined: 11/12/2018 Posts: 29 Points: 96 Location: UK
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Hi could i get an admins assistance on this please, as it currently stands as a £900 item that doesnt work.
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Rank: Beginner Level 3 Groups: Registered
Joined: 11/12/2018 Posts: 29 Points: 96 Location: UK
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Could i get some assistance on my issue please
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Rank: Administration
Groups: Forum Support USA, Moderator
Joined: 27/03/2019
Posts: 49
Points: 149
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Hi Neofuture. Your request is noted. Your issue(s) are being referred to the appropriate sources to get some technical input.
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Rank: Beginner Level 3 Groups: Registered
Joined: 11/12/2018 Posts: 29 Points: 96 Location: UK
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Thank you, im still awating some one to come back to me ?
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Rank: Administration
Groups: Forum Support USA, Moderator
Joined: 27/03/2019
Posts: 49
Points: 149
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Hi NeoFuture. Your query is with the Project Team now. Hope to get back to you soon.
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Rank: Beginner Level 3 Groups: Registered
Joined: 11/12/2018 Posts: 29 Points: 96 Location: UK
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Please could you give me details of who to contact about this issue its now the 29th April and this model was supposed to be finished in December 2018
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Rank: Administration
Groups: Forum Support USA, Moderator
Joined: 27/03/2019
Posts: 49
Points: 149
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Hi NeoFuture. Sorry for the wait. The Project Team has responded. Please look in your inbox for a PM.
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