My R2D2 full kit took about 10 days to get to me after I ordered it. You'll get the kit in 25 monthly boxes and hopefully all of them will be there. Mine was missing the month 3 shipment and after contacting lots of people I found out it was backordered, and still on backorder after a month! Good Luck!

I'm really not a happy bunny.

At last, an answer to this (my second) 'contact us' request:

'I've had no reply from my first request, so I'll try again.
Can you tell me when I can expect delivery of my Victory cross section kit please? (Order #100020434 ordered on 28th Sepetember).
Your website days '5 working days' but a post on your forum page suggests it could be up to 28 days.'

Their reply (including spelling error):

'Thank you for your email, I am sorry about the delay in sending the HMS Victory extension kit, but we are waiting for certain parts of this to arrive andd will forward your order as soon as available.'

My reply to them:

'Thanks for the reply but could you please tell me if we are looking at days, weeks or months before I get my kit?
Your website still says it’s available when it’s obviously out of stock. This is rather bad business practice and I’m not impressed.'

If their answer is not favourable, I can see a cancelled order and a request for compensation coming up.

Really poor customer service.

Your comments on this topic have been noted. Will see what additional info we can get for you...

Regards

Alan