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Parts in issue 3 doesn't fit Options
jergenoman
#1 Posted : 18 December 2019 13:50:14

Rank: Newbie

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Joined: 18/12/2019
Posts: 4
Points: 12
Location: Sweden
Hello

There seems to be something wrong with the parts the issue 3 i got yesterday. The parts don't fit where they are supposed to sit:

1. The holes in the right leg outer casing doesn't line up with the holes on the right leg plate.

2. The primary photoreceptor extension i have got looks different compared to both the pictures in the printed instructions and online sources. There is no way it can be fitted to the primary photoreceptor faceplate as the instructions say. It is about 4mm too long.

3. The primary photoreceptor lens i got looks simplier and cheaper than in magazine/online pictures. It lacks protective film and has got a scratch.

Has anybody else had similar experiences?

Have been trying to contact Model Space without luck. What is the correct way/address when contacting them?

/Jörgen


admin
#2 Posted : 18 December 2019 16:59:43
Rank: Administration


Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds

Joined: 24/08/2009
Posts: 1,928
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Location: UK
jergenoman wrote:
Hello

There seems to be something wrong with the parts the issue 3 i got yesterday. The parts don't fit where they are supposed to sit:

1. The holes in the right leg outer casing doesn't line up with the holes on the right leg plate.

2. The primary photoreceptor extension i have got looks different compared to both the pictures in the printed instructions and online sources. There is no way it can be fitted to the primary photoreceptor faceplate as the instructions say. It is about 4mm too long.

3. The primary photoreceptor lens i got looks simplier and cheaper than in magazine/online pictures. It lacks protective film and has got a scratch.

Has anybody else had similar experiences?

Have been trying to contact Model Space without luck. What is the correct way/address when contacting them?

/Jörgen




Can you post pictures? In cases like these, pics are worth a thousand words. If you can’t post, PM me for my email address.
R2D2Nut
#3 Posted : 19 December 2019 23:38:38

Rank: Semi-Pro Level 1

Groups: Registered

Joined: 28/12/2018
Posts: 67
Points: 213
Location: United States
First of all, don't worry about the lens that has a scratch. You get a different one in later builds.

As far as things fitting right now. A picture would really be nice so that we can make sure you have what we all received. Odds are, you are probably looking at it wrong. They wouldn't change the die's at this point.
Fred


jergenoman wrote:
Hello

There seems to be something wrong with the parts the issue 3 i got yesterday. The parts don't fit where they are supposed to sit:

1. The holes in the right leg outer casing doesn't line up with the holes on the right leg plate.

2. The primary photoreceptor extension i have got looks different compared to both the pictures in the printed instructions and online sources. There is no way it can be fitted to the primary photoreceptor faceplate as the instructions say. It is about 4mm too long.

3. The primary photoreceptor lens i got looks simplier and cheaper than in magazine/online pictures. It lacks protective film and has got a scratch.

Has anybody else had similar experiences?

Have been trying to contact Model Space without luck. What is the correct way/address when contacting them?

/Jörgen



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