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His Surprise not de!ivered Options
Jcushion1
#1 Posted : 17 December 2019 17:56:28

Rank: Newbie


Groups: Registered

Joined: 30/11/2019
Posts: 2
Points: 6
Location: Thompson Falls, MT
I ordered the first pack on Nov. 22,2019, and first they sent to wrong address. Then they supposedly sent a new pack, which also was sent to the wrong address. When I call all I get is the run around.

What should I do?
Gandale
#2 Posted : 17 December 2019 19:47:58

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionOutstanding Build: An award for an outstanding buildBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered, Global Forum Support, Moderator, Official Builds, Administrators

Joined: 08/09/2012
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Location: Aberdeen
Can you send a PM to admin with you subscription/order details. Once received we'll see what we can find out for you.....Cool Cool

Regards

Alan
Jcushion1
#3 Posted : 20 December 2019 21:20:15

Rank: Newbie


Groups: Registered

Joined: 30/11/2019
Posts: 2
Points: 6
Location: Thompson Falls, MT
Got pack 1 delivered yesterday, finally.
birdaj2
#4 Posted : 20 December 2019 22:29:40

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered

Joined: 31/05/2010
Posts: 5,679
Points: 17,011
Location: Wiltshire
Jcushion1 wrote:
Got pack 1 delivered yesterday, finally.


I see you are USA based but that is interesting as i tried to sub to this one here in the uk earlier thiscyear and basicallybitveas out of stock (but listed as available).

Going to investigate this because i am hoping that means it might be available again.

Thanks for your update and best wishes with your build.

Tony
Happy Modelling

BUILDING: Hachette Spitfire Mk 1A, Constructo Mayflower
SUBSCRIPTION COMPLETE (Awaiting building): USS Constitution, Sovereign of the Seas, 1:200 Bismarck (Hachette)
COMPLETED: Porsche 911, E-Type Jaguar, Lam Countach
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