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semaj
#1 Posted : 28 January 2020 17:56:22

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That's it, the trigger has been pulled and I have signed up to this build! So excited and cant wait to get going

One problem, I was charged £9.98 for 2?? Will I get the 1st and second delivery together or has there been an error? How can I fix this?
Building:
Ghostbusters Ecto-1, Ford GT40, Gone in 60 seconds Eleanor mustang, Shelby Cobra
Complete:
R2D2, Red Bull RB7 RC, Battleship Bismarck, Shelby GT500 'super snake'
CaptnBirdseye
#2 Posted : 28 January 2020 18:25:40

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semaj wrote:
That's it, the trigger has been pulled and I have signed up to this build! So excited and cant wait to get going


Good for you James, i'm sure you will enjoy it! And be great to see some more GT40 builds going on here ThumpUp

Regards
Gray
semaj
#3 Posted : 30 January 2020 10:47:48

Rank: Vice-Master

Active Service Medal: 500 post active service MedalBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
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I've been charged for 2 copies 9.98 when I only want 1. Emailed CS but heard nothing back. What do I do? I dont want 2. I only ordered 1
Building:
Ghostbusters Ecto-1, Ford GT40, Gone in 60 seconds Eleanor mustang, Shelby Cobra
Complete:
R2D2, Red Bull RB7 RC, Battleship Bismarck, Shelby GT500 'super snake'
Gandale
#4 Posted : 30 January 2020 10:59:06

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionOutstanding Build: An award for an outstanding buildBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
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Joined: 08/09/2012
Posts: 15,172
Points: 46,151
Location: Aberdeen
semaj wrote:
I've been charged for 2 copies 9.98 when I only want 1. Emailed CS but heard nothing back. What do I do? I dont want 2. I only ordered 1


Call CS rather than email them. By calling you'll get an instant response and resolution to your problem....

Regards

Alan
semaj
#5 Posted : 30 January 2020 11:37:15

Rank: Vice-Master

Active Service Medal: 500 post active service MedalBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
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Joined: 05/03/2017
Posts: 531
Points: 1,710
Location: Midlands, UK
Gandale wrote:
semaj wrote:
I've been charged for 2 copies 9.98 when I only want 1. Emailed CS but heard nothing back. What do I do? I dont want 2. I only ordered 1


Call CS rather than email them. By calling you'll get an instant response and resolution to your problem....

Regards

Alan

Have you got a phone number for model space CS as I cant find one anywhere. Trawled through all the FAQs and all sorts and cant find a number anywhere, just an email address
Building:
Ghostbusters Ecto-1, Ford GT40, Gone in 60 seconds Eleanor mustang, Shelby Cobra
Complete:
R2D2, Red Bull RB7 RC, Battleship Bismarck, Shelby GT500 'super snake'
semaj
#6 Posted : 30 January 2020 12:09:09

Rank: Vice-Master

Active Service Medal: 500 post active service MedalBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered

Joined: 05/03/2017
Posts: 531
Points: 1,710
Location: Midlands, UK
Hopefully all sorted now. Had a message from dave on the facebook page. Just wanted to get it sorted out and amended before the order all went through etc
Building:
Ghostbusters Ecto-1, Ford GT40, Gone in 60 seconds Eleanor mustang, Shelby Cobra
Complete:
R2D2, Red Bull RB7 RC, Battleship Bismarck, Shelby GT500 'super snake'
Gandale
#7 Posted : 30 January 2020 13:03:33

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionOutstanding Build: An award for an outstanding buildBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered, Global Forum Support, Moderator, Official Builds, Administrators

Joined: 08/09/2012
Posts: 15,172
Points: 46,151
Location: Aberdeen
semaj wrote:
Gandale wrote:
semaj wrote:
I've been charged for 2 copies 9.98 when I only want 1. Emailed CS but heard nothing back. What do I do? I dont want 2. I only ordered 1


Call CS rather than email them. By calling you'll get an instant response and resolution to your problem....

Regards

Alan

Have you got a phone number for model space CS as I cant find one anywhere. Trawled through all the FAQs and all sorts and cant find a number anywhere, just an email address


You may find this useful....

https://forum.model-spac...spx?g=posts&t=15708

Regards

Alan
semaj
#8 Posted : 30 January 2020 13:17:41

Rank: Vice-Master

Active Service Medal: 500 post active service MedalBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered

Joined: 05/03/2017
Posts: 531
Points: 1,710
Location: Midlands, UK
Gandale wrote:
semaj wrote:
Gandale wrote:
semaj wrote:
I've been charged for 2 copies 9.98 when I only want 1. Emailed CS but heard nothing back. What do I do? I dont want 2. I only ordered 1


Call CS rather than email them. By calling you'll get an instant response and resolution to your problem....

Regards

Alan

Have you got a phone number for model space CS as I cant find one anywhere. Trawled through all the FAQs and all sorts and cant find a number anywhere, just an email address


You may find this useful....

https://forum.model-spac...spx?g=posts&t=15708

Regards

Alan

Thanks alan, will give them a bell just to check everything as the account on model space still shows as 2 ordered.
Building:
Ghostbusters Ecto-1, Ford GT40, Gone in 60 seconds Eleanor mustang, Shelby Cobra
Complete:
R2D2, Red Bull RB7 RC, Battleship Bismarck, Shelby GT500 'super snake'
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