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Rank: Beginner Level 3 Groups: Registered
Joined: 09/12/2019 Posts: 28 Points: 84 Location: UK
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Well i have eventually ordered the full Falcon kit , after seeing it had 10% off . That was 3 weeks ago , had order confirmation but still no kit . Have sent a couple of e-mails but no reply . Customer service seems to not care about its customers , with the price of these kits that surprises me .Been looking round the Model Space site but cannot seem to find a phone number ? . Have seen what other guys have done with it and am eager to get started .
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Rank: Superelite Groups: Registered
Joined: 10/05/2010 Posts: 2,608 Points: 7,519 Location: Lincolnshire
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Hi Fossie, you don’t say where you are based, as the number would be different for each country
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Rank: Beginner Level 3 Groups: Registered
Joined: 09/12/2019 Posts: 28 Points: 84 Location: UK
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Rank: Beginner Level 3 Groups: Registered
Joined: 09/12/2019 Posts: 28 Points: 84 Location: UK
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Thanks guys got a reply from the , seems missing 1 issue
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Rank: Beginner Level 3 Groups: Registered
Joined: 09/12/2019 Posts: 28 Points: 84 Location: UK
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Well still waiting , totally fed up .
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Rank: Administration Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,912 Points: 5,752 Location: UK
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fossie67 wrote:Well still waiting , totally fed up .
You’re still waiting for one issue, or your entire order? Please PM me with your details. I’ll try and get you sorted.
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Rank: Beginner Level 3 Groups: Registered
Joined: 09/12/2019 Posts: 28 Points: 84 Location: UK
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Still nothing , i keep ringing up and get a different excuse each time . ! minute its pack 10 , then pack 15 , next was too many pallets to put on lorry , last week it was a delayed shipment .Does anyone one here work for Model Space uk ?
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Rank: Beginner Level 3 Groups: Registered
Joined: 15/05/2019 Posts: 27 Points: 81 Location: England
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Just order it on eBay, I know it might be a little more expensive. But it saves you the time you waste on all the calls and the worry of it not turning up...
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Rank: Beginner Level 3 Groups: Registered
Joined: 09/12/2019 Posts: 28 Points: 84 Location: UK
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Wish i had done that in first place . Did not realise would be such a hassle ,just so fed up with the excuses .
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Rank: Beginner Level 3 Groups: Registered
Joined: 09/12/2019 Posts: 28 Points: 84 Location: UK
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Found a couple of full kits on Ebay , given up on MS uk ever filling order .
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