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THANK YOU Model Space/DeAgostini Options
mwb
#1 Posted : 16 June 2020 16:52:44

Rank: Pro

Groups: Registered

Joined: 22/02/2014
Posts: 192
Points: 562
Location: Big T
To anyone waiting for replacement parts, have faith.

I wanted to say a very sincere Thank You to 'Admin'- Mark and the higher ups for making my day (Tuesday 6-16-2020).

I had been waiting for a replacement part for my Easy Rider bike since the end of February. Several calls to Customer Service, who are always very helpful, but they can only do so much.

I PM'd 'Admin' here on the forum my particulars just last week and presto - package delivered. It even included the extra parts I paid for to use on my Samba kit.

So if you're waiting for parts do call Customer Service (and be nice). But if it seems to be taking a bit too long send a Pm to Admin with all the info first. He'll take care of you. Above all, be patient.

Stay safe and healthy,

wyatt
admin
#2 Posted : 16 June 2020 23:52:02
Rank: Administration


Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds

Joined: 24/08/2009
Posts: 1,928
Points: 5,796
Location: UK
Thanks, Wyatt! I appreciate your patience, and civility in dealing with the VERY long wait!
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