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Rank: Administration  Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,904 Points: 5,725 Location: UK
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Hi All,
With the issues processing Credit Card payments in the UK, and Germany, a lot of subscriptions have come to a halt.
However, I’m informed by Italy that the PayPal system of collecting funds is still up and running, without issues. So, if you want, you can switch your payments to PayPal, and your subscription will resume.
Hth,
Mark
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 Rank: Beginner Level 1 Groups: Registered
Joined: 26/09/2021 Posts: 5 Points: 8 Location: Cheltenham
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And how do I go about changing to PayPal?
Simon
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 Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,051 Points: -13,308
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I sent an email to customer services last Friday asking this same question but guess what - no reply to date!
John
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 Rank: Semi-Pro Level 1 Groups: Registered
Joined: 30/11/2016 Posts: 60 Points: 179 Location: Rochford, UK
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Hi can someone advise please, I see there appears to be an issue regarding payments, but can't see any details ??? I have just realised that I have stopped receiving my Ford GT40 part works ? The last pack I received was Pk 10 in June, invoice dated 27/5/21 Can anyone explain the issues and who I need to speak to please.
I logged into my on-line account but the only shows my 1st payment for the GT40 and TB2 Pod 2 ? All my previous part work orders are also missing, Thunderbird 2, R2D2, Millennium Falcon, McLaren MP4. Built..... - Aston Martin DB5 and McLaren MP4-23
Built..... - Millennium Falcon
Built..... - R2-D2
Built..... - Thunderbird 2 + Pod 2 + Take-off Ramp
Building.. - Ford GT40
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,051 Points: -13,308
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I spoke to c/s on Thursday last regarding making payment by PayPal but was advised that starting payment part way through a project was extremely difficult and I was advised to be patient as things are progressing with regard to normal bank payments and hopefully will be sorted sooner rather than later.
John
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Rank: Administration Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,904 Points: 5,725 Location: UK
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Guest
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US
