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 Rank: Superelite      Groups: Registered
Joined: 10/05/2010 Posts: 2,608 Points: 7,519 Location: Lincolnshire
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Great news folks!  Just spoken to CS regarding the resumption of deliveries for the Millenium Falcon. They were able to confirm deliveries have commenced from Italy, and we 'should' start to receive our packs from end of November!!! 
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Rank: Administration  Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,929 Points: 5,799 Location: UK
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CaptnBirdseye wrote:Great news folks! Just spoken to CS regarding the resumption of deliveries for the Millenium Falcon. They were able to confirm deliveries have commenced from Italy, and we 'should' start to receive our packs from end of November!!! “Errant??” Pack 15 has passed into the realms of mythology! It was that tiny bit of unobtanium included… Mark
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 Rank: Elite Groups: Unapproved
Joined: 24/05/2010 Posts: 1,761 Points: 5,351 Location: London & Greece
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I've got a bad feeling about this ...
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Rank: Administration Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,929 Points: 5,799 Location: UK
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z8000783 wrote:
I've got a bad feeling about this ...
I’ll try and get something a bit more definitive. I’ll be the FIRST one to do the happy dance if pack 15 starts showing up! I honestly have not ever been able to get an answer on why it has been OOS for so long. (Thus my response above) Best, Mark
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 Rank: Beginner Level 1 Groups: Registered
Joined: 03/04/2021 Posts: 7 Points: 24
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after waiting 1 year really ??? and what's happen with the poor customer service ( sill no answer to my message)
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Rank: Beginner Level 3 Groups: Registered
Joined: 16/02/2017 Posts: 26 Points: 77 Location: Cheshire
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admin wrote:z8000783 wrote:
I've got a bad feeling about this ...
I’ll try and get something a bit more definitive. I’ll be the FIRST one to do the happy dance if pack 15 starts showing up! I honestly have not ever been able to get an answer on why it has been OOS for so long. (Thus my response above) Best, Mark Thanks for the update Mark and also for keeping on at them for answers, it must have been frustrating. It's just a pity their CS department didn't think to send a quick e-mail out to everyone to say this as soon as they knew it. Built - R2D2, Thunderbird 2, X-Wing / WAS Building(Ha!)- Bailed after eight months without pack 15 - Millenium Falcon
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Rank: Member
Groups: Registered
Joined: 09/06/2021
Posts: 17
Points: 51
Location: MN
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Received pack 56 back in May nothing since. Have tried to contact no reply. Will I start to recieve the rest soon? Really want to complete this build. Thanks for any updates or help
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Rank: Administration Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,929 Points: 5,799 Location: UK
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Xris wrote:Received pack 56 back in May nothing since. Have tried to contact no reply. Will I start to recieve the rest soon? Really want to complete this build. Thanks for any updates or help Hello, Please shoot me a PM with all your contact details. You should have been replied to! The US is also stalled at pack 15, but as mentioned above, they are starting to show up. The US DeAgostini director is ABSOLUTELY committed to everyone getting their full kit. It’s been a perfect storm of problems! Hope to hear from you, Mark
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Rank: Member
Groups: Registered
Joined: 09/06/2021
Posts: 17
Points: 51
Location: MN
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Thanks for the reply hopefully the Pm was recieved  “Do I dare Disturb the universe? In a minute there is time For decisions and revisions which a minute will reverse.” ― T.S. Eliot
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Rank: Beginner Level 1 Groups: Registered
Joined: 26/01/2021 Posts: 7 Points: 21 Location: Leander, TX
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You'll forgive me if I remain skeptical. I feel I've been scammed for the hundreds I've spent on this kit so far. Over a year with no shipments and very little information as to why. I was supposed to have received all kits by now.
It makes me ill to think what I've built so far will have to be thrown in the trash uncompleted.
Completely unacceptable way to run a business in my opinion.
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Rank: Superelite Groups: Registered
Joined: 10/05/2010 Posts: 2,608 Points: 7,519 Location: Lincolnshire
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 It would seem that CS were ‘a little optimistic’ about the resumption of Millennium Falcon deliveries, especially the allusive Pack 15. Has anyone got an update?
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 Rank: Master  Groups: Registered
Joined: 25/03/2011 Posts: 1,027 Points: 3,075 Location: Lincolnshire
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CaptnBirdseye wrote: It would seem that CS were ‘a little optimistic’ about the resumption of Millennium Falcon deliveries, especially the allusive Pack 15. Has anyone got an update? Hi there, There is no further update at the moment. Italy are aware and are working on it. Admin will update you further as soon as he has more information.  Regards Glenn
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 Rank: Newbie Groups: Registered
Joined: 20/08/2021 Posts: 3 Points: 9
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Hello. For those of us that have been waiting for pack 15, do you know if they have reserved packs (16-the end) so those customer who have waited won’t have any more disruptions?
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Rank: Superelite Groups: Registered
Joined: 10/05/2010 Posts: 2,608 Points: 7,519 Location: Lincolnshire
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From what i have been led to beleive, it is only pack 15 that is the problem - electrical issues apparently 
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Rank: Beginner Level 1 Groups: Registered
Joined: 03/04/2021 Posts: 7 Points: 24
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14 months later and still no pack 15 ...
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Rank: Superelite Groups: Registered
Joined: 10/05/2010 Posts: 2,608 Points: 7,519 Location: Lincolnshire
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 I think i need to rename the title of this thread to 'No news on the errant Pack 15'!
Sorry guys, but i am getting nowhere. Repeated calls to CS only to be told different excuses. Really disappointed that we have heard absolutely nothing from DeAgostini themselves. Maybe its the global issue with transistors, that is crippling the Motor Industry? Who knows but i really wish someone would own this problem and just come out with a timeframe!
The other issue is with the subscription emails. I've been calling CS sinse this issue also reared it's head. Every time, i'm telling them 'I haven't received my subscription email', to be told yet another excuse why THAT hasn't happened either. Last call (Tuesday) they told me to expect an email by the end of the day. Yep, you got it, STILL WAITING!!!
If i didn't have so much money invested in something incomplete (so worthless to try and sell on), i would just call it a day. 
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Rank: Superelite Groups: Registered
Joined: 10/05/2010 Posts: 2,608 Points: 7,519 Location: Lincolnshire
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Title changed to reflect my feelings on this matter 
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Rank: Administration Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,929 Points: 5,799 Location: UK
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I have received notification of confirmed sightings of pack 15 out in the wild. The number is yet to be confirmed, but there is indeed hope!
Best,
Mark
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Rank: Superelite Groups: Registered
Joined: 10/05/2010 Posts: 2,608 Points: 7,519 Location: Lincolnshire
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I still haven’t had the subscription email so I doubt one will be winging its way to me 
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Rank: Beginner Level 1 Groups: Registered
Joined: 26/01/2021 Posts: 7 Points: 21 Location: Leander, TX
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It's been right at a year and a half since my subscription ground to a halt at pack 15.
I'm beginning to debate whether I should cancel my order and trash the very expensive incomplete model I have so far.
Very disappointed.
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US
