Are any GT40 packs still being dispatched? Anyone here had receipt lately? What is the last Pack number received in the UK? Sadly I have seen nothing since Pack 6 (June ‘21).

I note the Official GT build hasn’t posted here since Dec ‘20?

Please note: THIS IS NOT A COMPLAINT. It is however a genuine and sincere request for help, advice, assistance even from whoever is in a position to comment. Please do not lock or delete this Post also - rather I was banned! A Forum where polite free speech is suppressed would not be a Forum I had any interest in belonging to.

Are you in the U.K. semaj? I was told by Model Space U.K. customer service that no one was getting deliveries due to an ongoing payment issue. To be honest I feel like they are just fobbing me off now. Haven’t received any packs for over 3 months 😢

To those of you - like me - currently in limbo but keen to continue the GT40 build this might be of interest.

As suggested I contacted CS:

Dear *****,

Would you please bring me up to date regarding my Subscription to the GT40. I have received no parts since last June and am increasingly more and more concerned as to the prospect of ever seeing this model completed.

As previously indicated I am prepared to alter or amend my current payment system - with which it seems you have a major problem - if that would be of assistance.

I just want a return to a monthly receipt of parts as subscribed to. When delivery recommences will I be offered all the months missed since June?

I look forward to hearing from you.

Kind regards,

Paul.


A prompt helpful response today from CS:


“We are sorry about the continued delay and unfortunately this affects all our customers that are paying by card. We cannot offer an alternative payment method at this time , we have requested further information as to how payments will resume and how many payments will be requested but until the system is working we cannot answer this question. DeAgostini have stated that they are using a new carrier company but until all security checks are completed they will not attempt payment requests.”

So there you have it. We wait but in the hope of actually being able to continue.

So it's been 2 months now since my last delivery and I have started getting emails telling me I need to update my card payment details - I have never paid by card and always used PayPal as my preferred payment method. They are saying they can't take any other payment method other than card. This is a JOKE, not only has my sub been suspended due to their internal problems, the model is completely wrong (how it passed licencing I do not know). So now I'm left with a 3/4 built model I can't finish. Joke. People slate other companies because of incompetence but this takes the biscuit and shoots right to the top of the pile. If im honest I've had the most problems with anything from model space/de agostini.