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Robb
#1 Posted : 02 September 2022 20:40:50

Rank: Newbie

Groups: New Members, Unapproved

Joined: 02/09/2022
Posts: 1
Points: 3
Location: Toronto, Ontario, Canada
Customer Service

I purchased the 1:8 Ferrari 312T4 kit. A couple of parts were damaged in shipping. Cheryl and Mark went to great lengths to to send me the correct replacement parts aand provided me with status updates. Great customer service!
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delboy271155
#2 Posted : 02 September 2022 21:37:26
Rank: Administration

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
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Joined: 09/11/2012
Posts: 7,946
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Location: East midlands
Robb wrote:
Customer Service

I purchased the 1:8 Ferrari 312T4 kit. A couple of parts were damaged in shipping. Cheryl and Mark went to great lengths to to send me the correct replacement parts aand provided me with status updates. Great customer service!


Hi Robb, BigGrin

Welcome to the forum. ThumpUp ThumpUp ThumpUp

Good to hear that your problem was resolved.


Regards
delboy271155
(Derek)

COME BACK GUY FAWKES "YOUR COUNTRY NEEDS YOU"
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