shnoogie wrote:I'm following up on this. I've been waiting nearly 3 years, and finally, after many emails, gave modelspace 90 days to send me the last remaining pack 23 (which I've already been charged for, so this would be fraud), or I would begin the process of getting a full refund. I never opened any of the packs I received, they are all sealed in a big box. Well, it's now been over the 90 day mark, and I've started to email them, and SURPRISE SURPRISE, they are now ignoring my emails. I'm giving them two more days, and then I'm gearing up for a fight with Citibank, because there is nothing Modelspace can do to convince me I'm ever getting the last pack. They even asked if I could source it on ebay, and they would re-emburse me! Order number 200014856 in case any Modelspace people are still patrolling this forum.
This is the Deagostini Forum and as such does not have access to customer services information.
Having read your RANT I am at a loss as to how you think we could help you, especially if as you say Deagostini Customer Services Pointed you toward ebay.
I have also removed your other post, as duplicating a post serves absolutely no purpose except moving other items off of the active board.
I would also point you towards the Use of the Forum Rules, that are accessible from the main menu. As you only signed up yesterday I will let this post stand.
https://forum.deagostini....1686149225.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)&__utmv=-&__utmk=84986074
I wish you luck with your quest to find the missing pack.
Regards
delboy271155
(Derek)
COME BACK GUY FAWKES "YOUR COUNTRY NEEDS YOU"