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Rank: Newbie Groups: New Members, Unapproved Joined: 16/01/2024 Posts: 1 Points: 6 Location: USA
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Have not had a package delivery since November of last year. Still waiting on package five. Anyone know what is going on? Have contacted customer service a number of times and always pat answers..
TC
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Rank: Administration Groups: Registered, Forum Support Team, Administrators, Global Forum Support Team, Moderator, Official Builds Joined: 09/11/2012 Posts: 8,264 Points: 23,880 Location: East midlands
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BigJilm wrote:Have not had a package delivery since November of last year. Still waiting on package five. Anyone know what is going on? Have contacted customer service a number of times and always pat answers..
TC Hi, I understand you frustrations but, as this is not Customer Services we do not have any more information than you have already been given. I have also deleted your duplicate post on this subject as it serves no useful purpose. The Lotus kit has had some distribution issues that are affecting everyone, myself and my Official Builder included. Along with the initial problem, there is now the added problems being caused to global shipping. I`m therefore asking everyone to exert some patience if they experience some delays. I`m hoping that once the delivery chain on the diverted route is sorted that these delays will be kept to a minimum. Regards delboy271155 (Derek) Admin COME BACK GUY FAWKES "YOUR COUNTRY NEEDS YOU"
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Rank: Amateur Level 2 Groups: Registered
Joined: 14/04/2013 Posts: 42 Points: 102 Location: Canada
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BigJilm wrote:Have not had a package delivery since November of last year. Still waiting on package five. Anyone know what is going on? Have contacted customer service a number of times and always pat answers..
TC We’re all in the same boat. Might as well be patient & not think about it till it arrives!
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Rank: Amateur Level 2 Groups: Registered
Joined: 14/04/2013 Posts: 42 Points: 102 Location: Canada
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Finally received Pack 5 today after massive delay since December 2023!
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Rank: Administration Groups: Registered, Forum Support Team, Administrators, Global Forum Support Team, Moderator, Official Builds Joined: 09/11/2012 Posts: 8,264 Points: 23,880 Location: East midlands
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GOOD NEWS As this topic has run its course now, It will be locked. Regards delboy271155 (Derek) Admin COME BACK GUY FAWKES "YOUR COUNTRY NEEDS YOU"
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