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March and still no package five. Options
BigJilm
#1 Posted : 02 March 2024 03:59:39

Rank: Newbie

Groups: New Members, Unapproved

Joined: 16/01/2024
Posts: 1
Points: 6
Location: USA
Have not had a package delivery since November of last year. Still waiting on package five. Anyone know what is going on? Have contacted customer service a number of times and always pat answers..

TC
delboy271155
#2 Posted : 02 March 2024 10:58:17
Rank: Administration

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
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Joined: 09/11/2012
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Points: 23,880
Location: East midlands
BigJilm wrote:
Have not had a package delivery since November of last year. Still waiting on package five. Anyone know what is going on? Have contacted customer service a number of times and always pat answers..

TC


Hi, Blink

I understand you frustrations but, as this is not Customer Services we do not have any more information than you have already been given. I have also deleted your duplicate post on this subject as it serves no useful purpose.

The Lotus kit has had some distribution issues that are affecting everyone, myself and my Official Builder included. Along with the initial problem, there is now the added problems being caused to global shipping.

I`m therefore asking everyone to exert some patience if they experience some delays. I`m hoping that once the delivery chain on the diverted route is sorted that these delays will be kept to a minimum.

Regards
delboy271155
(Derek) Admin
COME BACK GUY FAWKES "YOUR COUNTRY NEEDS YOU"






f13dfx
#3 Posted : 03 March 2024 22:30:42

Rank: Amateur Level 2
Red Medal: Red Medal
Groups: Registered

Joined: 14/04/2013
Posts: 42
Points: 102
Location: Canada
BigJilm wrote:
Have not had a package delivery since November of last year. Still waiting on package five. Anyone know what is going on? Have contacted customer service a number of times and always pat answers..

TC


We’re all in the same boat. Might as well be patient & not think about it till it arrives!
f13dfx
#4 Posted : 26 April 2024 05:53:35

Rank: Amateur Level 2
Red Medal: Red Medal
Groups: Registered

Joined: 14/04/2013
Posts: 42
Points: 102
Location: Canada
Finally received Pack 5 today after massive delay since December 2023!
delboy271155
#5 Posted : 26 April 2024 11:32:49
Rank: Administration

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsTurquoise Medal: Turquoise Medal for model making know-how contributionBuild-Diary Medal: Build-Diary Medal of HonourRed Medal: Red Medal
Groups: Registered, Forum Support Team, Administrators, Global Forum Support Team, Moderator, Official Builds

Joined: 09/11/2012
Posts: 8,264
Points: 23,880
Location: East midlands
GOOD NEWS Cool

As this topic has run its course now, It will be locked.

Regards
delboy271155
(Derek) Admin
COME BACK GUY FAWKES "YOUR COUNTRY NEEDS YOU"






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