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 Rank: Newbie Groups: Registered
Joined: 10/05/2011 Posts: 1 Points: 3
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Got this months issues in the post today and received 2x issue 46. I only got the standard 4 magazines but I should have had issue 47, instead I got 2 issue 46's.
Tried rining up customer services twice but it just rang and rang eventually disconnecting me both times.
Can anyone help?
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 Rank: Pro   Groups: Registered
Joined: 20/12/2011 Posts: 134 Points: 384 Location: barnoldswick
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i now how you feel it took me 2 week to get a replacement  
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Rank: Pro  Groups: Registered
Joined: 07/04/2011 Posts: 251 Points: 741 Location: Leeds
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When I look online, I havn't been sent that right issues! Ive raised a case with DeAgo, I havn't had any issues with there customer service before so I have every Faith ;) Building the McLaren MP4-23
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Rank: Newbie Groups: Registered
Joined: 06/07/2011 Posts: 3 Points: 9 Location: London
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Just drop a polite email to customercare@deagostini.co.uk telling them which issue(s) you're missing and remember to give your account number (which is on the top of your monthly paper bill). I had a parcel not turn up once, it was the one with the free steering wheel gift. They got those issues and the gift to me eventually. This month I got an issue 49 instead of issue 45, I have no doubt they'll sort this out for me too, just need to be patient. 
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Rank: Newbie  Groups: Registered
Joined: 09/05/2011 Posts: 2 Points: 6 Location: Doncaster
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hi guy's i'v had the same problem got 2x 46 but no 49  i've spent the last 10 days trying to phone them but spend 20 minutes waiting then get cut off..must of phoned about 30 times, are they off already for easter..
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