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 Rank: Pro   Groups: Registered
Joined: 04/06/2010 Posts: 332 Points: 1,000 Location: Bannockburn
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Issues 115 - 118 received today with the first lot of figures. Tomick's build diary suggests 3 officers and 5 crew but there was only the officers. Did everyone else get all eight?
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 Rank: Super-Elite      Groups: Registered
Joined: 04/04/2010 Posts: 3,955 Points: 11,809 Location: uk
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i got the 3 officers and 5 crew and a few bits of metal. Current builds: SotS, USS Consitution, San Felipe, D51 loco, HMS Surprise, RB7, Arab Dhow, Jotika HMS Victory Completed builds: HMS Pickel, Thermopylae, Mississipi river boat, Mary Rose, Cutty Sark, San Francisco II, HMS Victory x5, Titanic Lifeboat, Panart HMS Victory Launch, Hachette Titanic, Virginia Schooner, Endeavour Longboat. http://www.model-space.com/gb/
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Rank: Pro Groups: Registered
Joined: 04/06/2010 Posts: 332 Points: 1,000 Location: Bannockburn
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karl1113 wrote:i got the 3 officers and 5 crew and a few bits of metal. Thanks for the info call to Customer Services tomorrow
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Rank: Pro Groups: Registered
Joined: 04/06/2010 Posts: 332 Points: 1,000 Location: Bannockburn
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Response from Customer Services below:
Dear Mr Penny,
Thank you for your recent email.
The 5 sailor figurines do not come with issue 118 they are supplied with issue 120.
If you wish to reply to this email please ensure you put the name of your publication in the subject box and include your original email, this will enable us to deal with your query promptly.
Regards
Deagostini
Customer Services
Hope they'll respond favourably to my reply advising them what figures the official build diary says are supplied:
Issue 118 - 3 officers and 5 sailors
Issue 119 - 5 sailors
Issue 120 - 5 sailors
Not to mention the cut away crew
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Hi bugsec!  Customer Services are wrong! I got the same 18 crew members as Karl got, the same parts as in Tomick's Official HMS Victory Build Diary - Issues 115 - 120 Contents list for each issue. Quote:Issue 118 - Contains parts for the final ship's boat - the Admirals barge: hull frame parts, planking & metal grating., and contains instructions for the hull construction of the barge, and the fitting out the barge, cutter and pinnace boats.
The first of the figurines are also included, (3 officers and 5 crew) along with a paint guide. 8 figurines supplied issue 118 Quote:Issue 119 - Contains the first of Victory’s flags - The Union Jack for jackstaff, Union Flag for the main mast, Union flag for the main mast, White Ensign for the driver gaff, St George’s cross for the fore mast, chock support frames for the ship's boats & figurines., and has instructions for fitting the flags, and continues the fitting-out & exterior painting of the ship's boats, along with fitting the rudder chains and dummy guns. 5 figurines supplied issue 119 Quote:Issue 120 - Contains the pennant & signal flags, 'Victory' name decal and figurine set., and has instructions for fitting the remaining flags, completing the launch, mounting the ship's boats and applying the 'Victory' name. 5 figurines supplied issue 120 Still waiting for the cut away parts and crew for a stand alone display. Darron
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Rank: Pro Groups: Registered
Joined: 04/06/2010 Posts: 332 Points: 1,000 Location: Bannockburn
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I'll wait and see what response I get on Monday
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Rank: Pro Groups: Registered
Joined: 04/06/2010 Posts: 332 Points: 1,000 Location: Bannockburn
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bugsec wrote:I'll wait and see what response I get on Monday That'll be not a lot - I'll give them a couple of days and try again.
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Rank: Pro Groups: Registered
Joined: 04/06/2010 Posts: 332 Points: 1,000 Location: Bannockburn
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bugsec wrote:bugsec wrote:I'll wait and see what response I get on Monday That'll be not a lot - I'll give them a couple of days and try again. Mail from Customer Services yesterday they're sending out the missing parts 
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