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 Rank: Amateur Level 1 Groups: Registered
Joined: 04/06/2012 Posts: 30 Points: 93 Location: Potchefstroom, South Africa
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Hi guys,
Apparently four binders are required to store the McLaren mags. I only received one (the free one with issue 2). The rest are supposed to be charged at issues 17, 32, 47 and 62. I am at 32, but haven't received any additional binders yet. I was under the impression they will be charged and sent automatically. Did any of you receive the binders? Should I explicitly request it?
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 Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Check with customer services that you are noted to receive them as it could be that an opt is noted on your account
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Rank: Amateur Level 1 Groups: Registered
Joined: 04/06/2012 Posts: 30 Points: 93 Location: Potchefstroom, South Africa
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Thanks for the reply Mr T. However, our local supplier is quite useless when it comes to customer service. I will see if I can get an answer from them.
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Hi Kratos. I get my issues on subscription but I do have to email a request to JE to get the binders. Haven't had a problem with them. I decided to go for five binders as each holds 20 and four won't quite make it. I'm putting 17 per binder.
Malc.
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Rank: Amateur Level 1 Groups: Registered
Joined: 04/06/2012 Posts: 30 Points: 93 Location: Potchefstroom, South Africa
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Really? You never had a problem with JE if you communicate via email? They NEVER respond to my emails. A month ago I sent them an email asking about the folders, but the haven't replied since. This is not the first time this had happened. This pretty much happens every single time I email them. One time I tried to phone, but he "very helpful" lady on the phone said I should send an email....
So, what's your secret in getting a response from them?
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maybe I'm just lucky  I'll PM you the details of who I email, to you next week. malc.
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Rank: Amateur Level 1 Groups: Registered
Joined: 04/06/2012 Posts: 30 Points: 93 Location: Potchefstroom, South Africa
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Great! Thank Malc! Appreciate it!
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