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 Rank: Beginner Level 3 Groups: Registered
Joined: 14/07/2010 Posts: 27 Points: 81 Location: devon
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hi does anybody know when the extra parts for the optional cutaway section for the victory will be out or have i missed it
nick
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 Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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This has not been provided as yet, but should have an update any day now.
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Rank: Pro Groups: Registered
Joined: 20/03/2010 Posts: 113 Points: 342 Location: cheshire UK
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Any day now  admin said max 4 weeks before december when will it arrive, may be it was a bad idea to promote the cut away section if parts could not be ready on time or is that me  just fed up looking at the hole in the hull 
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Rank: Beginner Level 3 Groups: Registered
Joined: 20/10/2010 Posts: 26 Points: 165 Location: northern Ireland
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And I thought I was the only one  ,admin stated on the 8th November [/quote] Firstly thank you for your patience. The cutaway elements (which were due to go with issue 120) have been severely delayed as you are all aware. However we have been advised that this is now all ready, and on its way to the UK. We do not have an exact delivery date for this yet but have been advised it should be with us in 2 to 3 weeks maximum. This is the cutaway guns, and other build parts (wooden parts) and the final figurines. As soon as we have firm dates the despatching out to both subscribers and retail customers will begin. We will advise on the forum and our customer services team will be notified. As soon as the stock arrives, we assure you that all despatches will commence. Best regards Admin. I bet the suppliers feet are sore caus he must be walking all the way 
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Just in case you missed it...
Hi,
We anticipate receiving delivery of the HMS Victory Cutaway packs into the UK for packing around 31 Jan. The items will then be sent to the fulfilment house, and as such your despatches should be with you at some point in mid February, if not before.
We will have an update from our shippers towards the end of this week, so will update you as soon as we have the information.
Once again we apologise for the delay and inconvenience this has caused you.
Thanks
Admin
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Rank: Beginner Level 2 Groups: Registered
Joined: 14/09/2010 Posts: 12 Points: 26 Location: Birmingham
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Can we get some free gift's as a compensation for waithing? Such as model stand or something????
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Rank: Beginner Level 3 Groups: Registered
Joined: 20/10/2010 Posts: 26 Points: 165 Location: northern Ireland
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thats a good idea or even some paints for the cross section build 
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Rank: Beginner Level 3 Groups: Registered
Joined: 23/07/2010 Posts: 21 Points: 62 Location: Watford
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Question for Mr T
Thanks for the update for cutaway section but it is now Feb and still no cutaway parts. Will this be available for March ??
Bernie the bolt
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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The last Admin advice was that they should be with customers in mid Feb, I have no update on this and have yet to see the pack for myself though believe it to be imminent..
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 Rank: Super-Elite        Groups: Registered, Forum Support Team, Administrators, Global Forum Support Team, Moderator, Official Builds Joined: 09/11/2012 Posts: 8,495 Points: 24,576 Location: East midlands
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Hi All, i`ve just started a subscription to the Victory, so I guess they have 118 weeks to sort my parts for the cutaway Regards delboy271155 (Derek) COME BACK GUY FAWKES "YOUR COUNTRY NEEDS YOU"
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Rank: Beginner Level 3 Groups: Registered
Joined: 20/10/2010 Posts: 26 Points: 165 Location: northern Ireland
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Derek you forgot about the 24 week wait after I receive issue 119.
I think that's only fair caus that's what we had to wait lol
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Rank: Beginner Level 3 Groups: Registered
Joined: 23/07/2010 Posts: 21 Points: 62 Location: Watford
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Tomick or Admin
Do you have any idea as to when you will dispatch the cutaway parts for Victory and what do you have to do to request said parts
Bernie
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Rank: Beginner Level 3 Groups: Registered
Joined: 20/10/2010 Posts: 26 Points: 165 Location: northern Ireland
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All i can say regarding this is next week is Easter and that will be another excuse from Deagostini why we havent got the parts, last one I remember was the Chinese New Year Anyway I think your excuses are pathetic and this will be the last part works I will build with yourselves and I certainly will not be recomending your company to anyone. one word sums up your service CRAP
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Rank: Pro Groups: Registered
Joined: 04/06/2010 Posts: 332 Points: 1,000 Location: Bannockburn
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craig56 wrote:All i can say regarding this is next week is Easter and that will be another excuse from Deagostini why we havent got the parts, last one I remember was the Chinese New Year Anyway I think your excuses are pathetic and this will be the last part works I will build with yourselves and I certainly will not be recomending your company to anyone. one word sums up your service CRAP Seem to remember the first excuse was Spain/Italy August holiday shutdown - now that is some length of siesta
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US
