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 Rank: Beginner Level 3 Groups: Registered
Joined: 27/03/2013 Posts: 22 Points: 59 Location: australia
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hey tomic i got my first package about 4 weeks ago only containing 2 issues not 4. when will i receive my 2nd delivery? do you send them the same day each month. it should come next week sometime, toooo excited
and will i get the 2 issues i missed out on
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 Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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You need to speak with customer services
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Rank: Pro  Groups: Registered
Joined: 30/04/2013 Posts: 105 Points: 301 Location: Perth
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So far I get 2 deliveries each month - every couple weeks
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Rank: Beginner Level 3 Groups: Registered
Joined: 27/03/2013 Posts: 22 Points: 59 Location: australia
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very quickly losing interest
got my first delivery in march with only 2 issues not 4 and still havnt received my 2nd delivery and its now june. i have so far since feb received only issue 1 and 2 whats going on
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 Rank: Semi-Pro Level 1 Groups: Registered
Joined: 02/05/2013 Posts: 48 Points: 130
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If you read your subscription , you will notice it says the first delivery is always two issues, then the next ones are 4 issues....
Still doesnt expain why u havent got issues the last 3 months! Better check you credit card!
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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shane1991 wrote:very quickly losing interest
got my first delivery in march with only 2 issues not 4 and still havnt received my 2nd delivery and its now june. i have so far since feb received only issue 1 and 2 whats going on Have you spoken with customer services?
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Rank: Beginner Level 3 Groups: Registered
Joined: 27/03/2013 Posts: 22 Points: 59 Location: australia
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I didn't start from issue one. And my invoice says for the issues I didn't get "out of stock". No I haven't spoken to customer service
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 Rank: Master    Groups: Registered
Joined: 15/04/2010 Posts: 1,266 Points: 3,841 Location: The Quantock Hills,Somerset
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Shane,whilst I sympathise with you the first stop for any problems has to be Customer Services,the forum just isn't designed for this type of thing.If you get no joy then try pm'ing admin,but unless you have tried cs first they will not be able to help. Rob Nolli Illigitimi Carborundum!!!Current Builds: HMS Victory, SV Thermopylae
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Rank: Pro  Groups: Joined: 11/04/2013 Posts: 119 Points: 347
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Has anyone in Oz heard if they are reciving any issues this month?
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 Rank: Vice-Master   Groups: Registered
Joined: 20/01/2011 Posts: 606 Points: 1,747 Location: Canberra, Australia
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I have issue 12 from newsagent, they're still waiting on backorder of issues 10 and 11.
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Rank: Beginner Level 3 Groups: Registered
Joined: 27/03/2013 Posts: 22 Points: 59 Location: australia
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like ive said earlier still only received issue 2 and 3 in my first package in early march with issue 4 and 5 out of stock and i am still waiting for my second delivery.
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Rank: Pro Groups: Joined: 11/04/2013 Posts: 119 Points: 347
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beggar, that sucks mate. It's frustrating waiting 4 weeks only to find you won't recive anything again.
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Rank: Beginner Level 2 Groups: Registered
Joined: 21/03/2013 Posts: 14 Points: 35 Location: Ballarat
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I must be one of the lucky ones, I have received every issue so far.
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Rank: Pro Groups: Joined: 11/04/2013 Posts: 119 Points: 347
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Rank: Semi-Pro Level 1 Groups: Registered
Joined: 02/05/2013 Posts: 48 Points: 130
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I picked up issue 13 yesterday, still waiting on issue 7. Looks like this is still a major issue which isnt being fixed, if anything getting worse. looks like they have made their buck overseas and the aussie market is an after thought. They will quickly lose buyers interest until the point we will all be selling odds and ends to each other so some of us have all the parts. thinking ebay will be my only option to get my missing parts.
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Rank: Pro Groups: Joined: 24/08/2009 Posts: 48,827 Points: -13,348
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Any out of stock issues will be resolved and is as a result of the series being very popular. You need to consider that more parts need to be made and magazines printed, which is a not a quick turn round as you might think.
Australia is a full launch of the series via retail and subscription, but here in the UK it is subscrpition only, so how can the aussie market be an afterthought when in fact Australia is first thought!
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Rank: Pro Groups: Registered
Joined: 30/04/2013 Posts: 105 Points: 301 Location: Perth
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I've had a delay in my deliveries lately.
Tried getting hold of CS but no response as yet.
Hopefully I get the email saying my issues have left the depo tomorrow
Still amped though!
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Rank: Pro Groups: Registered
Joined: 30/04/2013 Posts: 105 Points: 301 Location: Perth
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What's going on with CS Australia?
Number offline all morning?
Anyone else having problems trying to get through?
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Rank: Pro Groups: Joined: 11/04/2013 Posts: 119 Points: 347
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Did u get on to CS eventually Nightrider?
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Rank: Pro Groups: Registered
Joined: 30/04/2013 Posts: 105 Points: 301 Location: Perth
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Yes, the series must be mega popular here in Oz.
As they confirmed what tomick was saying.
Parts on back order... Everything should fall into place soon
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