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 Rank: Amateur Level 1 Groups: Registered
Joined: 19/05/2010 Posts: 34 Points: 105 Location: Copthorne, West Sussex
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Hi all,
I received my tool kit today. The Archimedean drill that came with the kit is bent though. Has any one else got the same problem?
Also why do De Agostini not provide us with more than one size drill bit?
Any advice would be welcome.
Eoin
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Rank: Amateur level 2 Groups: Registered
Joined: 02/04/2010 Posts: 43 Points: 108 Location: Montrose
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I have the same problem the shaft of the drill has a nice big curve to it but otherwise the tool kit is what i expected
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 Rank: Beginner Level 3  Groups: Registered
Joined: 21/03/2010 Posts: 24 Points: 76 Location: Bristol, UK
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Yes my drill is also bent. Not going to make any fuss about it though as I think what we have is really good. All this modelling equipment would set you back a few pounds in the shops. Dave.
Current Build: Le'Astrolabe.
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 Rank: Super-Elite      Groups: Registered
Joined: 24/04/2010 Posts: 5,787 Points: 17,662 Location: Stafford, United Kingdom
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Admin, there is a problem with Archimedean drill in the tool kit, the drill is bent, also in my kit the knife will not assemble the thread has gone on the chuck. I do not want to cause a fuss, but you may want to get onto your supplier ref their quality control Cheers MWG MWG BUILD DIARIES: HMS VICTORY, SOVEREIGN OF THE SEAS, SAN FRANCISCO II, HMS HOOD, HMS ENDEAVOUR LONGBOAT, HMS VICTORY X-SECTION, 007 DB5, NISSAN GTR, CUTTY SARK, RB7, AKAGI, BARK HMS ENDEAVOUR, HUMMER H1, MITSUBISHI ZERO.
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 Rank: Pro  Groups: Registered
Joined: 17/03/2010 Posts: 215 Points: 617 Location: Blackburn
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Same here with the knife, not too bothered as i have plenty of others
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 Rank: Newbie Groups: registriert, Registered Joined: 11/06/2010 Posts: 3 Points: 9 Location: East Riding
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Bent and all wobbly here too!  Oh, and Hello all!
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Rank: Pro  Groups: Registered
Joined: 24/04/2010 Posts: 108 Points: 342 Location: Croydon
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Hi All,
Mine's bent too, will not be using it
Ferret
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 Rank: Master Groups: Registered
Joined: 20/03/2010 Posts: 1,199 Points: 3,473 Location: Glenrothes
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 Am i being too cynical but do people really believe the tools etc are "freebies" and the cost is not absorbed in mag price etc
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Rank: Pro  Groups: Registered
Joined: 20/03/2010 Posts: 187 Points: 526 Location: tidworth
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me too i got a other one off ebay and drill bits much better than the one in the kit and u get lots of sizes drill bits too try ebay guys
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Rank: Administration  Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,930 Points: 5,802 Location: UK
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Hi
Thanks for the info, we're looking into this with the supplier and will come back with more info soon.
Admin
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Rank: Superelite  Groups: Registered
Joined: 10/05/2010 Posts: 2,608 Points: 7,519 Location: Lincolnshire
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Oh dear, it looks like mine too is bent! Back to the drawing board
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Rank: Beginner Level 1  Groups: Registered
Joined: 05/06/2010 Posts: 5 Points: 15 Location: Bletchley
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Just checked my toolkit and surprise! The drill can be used to make holes around corners>:<
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Rank: Pro  Groups: Registered
Joined: 30/03/2010 Posts: 285 Points: 880 Location: Belton, Norfolk
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I ain't checked mine yet as still away at work  I'll be sending mine back if there's anything wrong as I'm relying on these tools being able to do the work there supposed to do and I agree with Budgie about the costs.
I wish I were a glow worm,
A glow worm's never glum,
'Cause how can you be grumpy?
When the sun shines out ya bum!!
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Rank: Beginner Level 3 Groups: Registered
Joined: 21/03/2010 Posts: 24 Points: 76 Location: Bristol, UK
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Had a phone call today from customer services asking me to send my drill back to them. Seems to be a problem with the production of these items, not DeAgostini's fault. Told a replacement will be sent out. Nice to see they are on the ball and take notice of what people write on this forum. Thank you DeAgostini Dave.
Current Build: Le'Astrolabe.
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Rank: Amateur level 2  Groups: Registered
Joined: 08/04/2010 Posts: 46 Points: 156 Location: Andover
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Ordered a drill from Cornwall models over the weekend £5.10 just in case the one in thetool kit does not work. Only got room for one build,
but might try and sneek in a small one later
Have snuck in the Endevour
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Rank: Superelite Groups: Registered
Joined: 10/05/2010 Posts: 2,608 Points: 7,519 Location: Lincolnshire
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Malcolm wrote:Ordered a drill from Cornwall models over the weekend £5.10 just in case the one in thetool kit does not work. Mine works, just not straight   Actually, have only checked the operation, not if it will actually drill a hole...or even hold a drill bit!
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Rank: Administration Groups: Administrator, Administrators, Forum Support Team, Global Forum Support, Global Forum Support Team, Moderator, Official Builds Joined: 24/08/2009 Posts: 1,930 Points: 5,802 Location: UK
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Hi If you have a damaged drill, can you let customer services know from the Ask a Question section here so that log the requests, and send out a replacement. Select ' HMS Victory' from the ' Magazine Title', not 'Model Space'. Thanks Admin
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Rank: Pro  Groups: Registered
Joined: 21/03/2010 Posts: 270 Points: 837 Location: Nr. Dartford,
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Hi Shipwrights, My Archimedean drill will not grip the drills without being tightened by pliers Archimedes was better than this, I think we may have been Archimedean screwed. Some of you seem to have been shafted Verdict? Cheap and nasty, and not sure how the collate's grip could be improved Is this common to all the straight ones? Would returning it achieve anything? So nil point on the so called "gifts" (Price included items) to date. Starting to wonder if this subscription is worth it. I hope we shall not end up having to press-gang a decent crew as well. Sorry Admin not your fault unless you personally sourced these inclusive items. Will post you when I know from the Shipmates if this is a fault peculiar to my tool or just inadequate design. The case is nice and is probably the most costly bit of the tool kit. Pity we can't use the case to build the Victory, it's even a bit small to store the parts.
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Rank: Superelite Groups: Registered
Joined: 10/05/2010 Posts: 2,608 Points: 7,519 Location: Lincolnshire
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I agree with you there Tarbrush!!!
I asked if we could upgrade to the 'Premium Toolkit', but was told that we couldn't.
I'm beginning to wonder if it would have been better to have received a discount on the items in their on-line shop rather than these poor quality items as 'freebies'.
At least then we could have spent the money on things we actually wanted!!!
Rant over now...apologies to all....mmmph.
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Rank: Pro Groups: Registered
Joined: 21/03/2010 Posts: 270 Points: 837 Location: Nr. Dartford,
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Hi Capt B, I don't want to discuss our options in public,that will need to be done with DeAgostini and them with their suppliers, but safe to say we do have options particularly if we are all of the same mind. No threat intended to Admin,who are probably as fed up as we are. 
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